Company failed to honor warranty work by an agreed upon date, and now will not communicate with the owners
Company agreed to complete warranty work by May 1, Promise was made in writing in connection with a real estate closing New owners relied on representations tonthe seller that back patio would be resurfaced by May 1, and proceeded to close on the property based on that reliance New owner communicated by phone with *** ***, of Innovative on May 2, followed up by text messages on May and May 7, asking that the work be completed prior to the new owners moving in on May New owners have received no further communication from Mr*** since that time Previous owner and realtor have attempted to comminicate with Mr*** as well, without success He will not return calls or texts The failure to complete has created disruption and hardship with the movepatio furniture had to be stored, some not able to be delivered due to the failure to complete
Company failed to honor warranty work by an agreed upon date, and now will not communicate with the owners
Company agreed to complete warranty work by May 1, Promise was made in writing in connection with a real estate closing New owners relied on representations tonthe seller that back patio would be resurfaced by May 1, and proceeded to close on the property based on that reliance New owner communicated by phone with *** ***, of Innovative on May 2, followed up by text messages on May and May 7, asking that the work be completed prior to the new owners moving in on May New owners have received no further communication from Mr*** since that time Previous owner and realtor have attempted to comminicate with Mr*** as well, without success He will not return calls or texts The failure to complete has created disruption and hardship with the movepatio furniture had to be stored, some not able to be delivered due to the failure to complete