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Innovative Properties, LLC

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Reviews Innovative Properties, LLC

Innovative Properties, LLC Reviews (5)

On August 22nd, 2016, the caretaker of the property sent an email and photo of Mr [redacted] ’s ceiling along with this description “Hellosays this showed up suddenly last few days” Maintenance went to the apartment above Mr [redacted] ’s to search for a water leak, no leak was immediately detected The next day a more thorough search was done inside the walls and a pinhole leak was found in a drain pipe The pipe was immediately repaired As the wall repair/painting vendor we use has been backed up with other leak repairs (extremely heavy rains in MN recently), our company removed the damaged ceiling and installed new sheetrock Our wall repair/painting vendor will be out to tape, mud and paint the ceiling this upcoming week; thus completing the repairWith the issue of mold and an “unlivable” apartment resolved, we do not see reason to release the tenant from his lease any earlier than is required on his lease, which is days If copies of maintenance requests or invoices are requested, they can be provided

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

Every time I have an issue with something, it takes them forever to fix itThey are short staffed, and some of their employees have no idea how to properly fix thingsThat means that a maintenance request takes or visits and finally a different maintenance person to get fixed properly

I am currently facing an awful situation with my landlord, and I am in need of assistanceI returned from a work trip on 8/to find my bathroom ceiling leaking, wet, and covered in mold at which time I immediately notified my caretakerWhen I returned from another trip out of town on Tuesday evening, the issue still had not been fixed and the mold had grown to cover roughly 40% of my bathroom ceilingI called my caretaker again that evening and someone came out on Wednesday to inform me the leak was coming from the apartment upstairs and that it would have to dry before they could fix anything(I have attached pictures)
I called my property's office on Thursday and informed them the smell in my place was terrible and my mold allergy was effecting my breathingShe said there was a long line of people with repair needs ahead of me and she couldn't have someone take care of it until it was my turn on the listWhen I informed her my apartment was uninhabitable, the response was

On August 22nd, 2016, the caretaker of the property sent an email and photo of Mr. [redacted]’s ceiling along with this description “Hello. 105 says this showed up suddenly last few days”.  Maintenance went to the apartment above Mr. [redacted]’s to search for a water leak, no leak was immediately...

detected.  The next day a more thorough search was done inside the walls and a pinhole leak was found in a drain pipe.  The pipe was immediately repaired.  As the wall repair/painting vendor we use has been backed up with other leak repairs (extremely heavy rains in MN recently), our company removed the damaged ceiling and installed new sheetrock.  Our wall repair/painting vendor will be out to tape, mud and paint the ceiling this upcoming week; thus completing the repair. With the issue of mold and an “unlivable” apartment resolved, we do not see reason to release the tenant from his lease any earlier than is required on his lease, which is 59 days.  If copies of maintenance requests or invoices are requested, they can be provided.

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Address: 4139 Hiawatha Ave, Minneapolis, Minnesota, United States, 55406-3357

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