Innovative Property Management

Very shady business practices Very Unethical Business They will lie and cheat to steal accounts Stay Away!

***  [redacted] with Innovative Property Management is one of the best Managers I have ever worked with You will find no other that is as truthful and honest as she is

This is absolutely the worst management company we have ever worked withThe meetings are contentious and the homeowner is not heard and made to feel they are without rightsMy best advice is to never use this company if they solicit your neighborhood for business

This is absolutely not true.I have provided proof of payment for any and all fees that the business claimed I owed.The lawyers claim that Wendy B [redacted] contacted me is completely untrue She screamed at me and told me never to contact her againShe has other compliants filed against her for the same behaviorShe never once made an attempt to resolve this situation she threatened me and then forced the HOA to pay for the attorney I was never notified that the HOA transfer fee would be $that is not the amount it was when we purchased our land nearly years agoWe have continued to complain about Innovative Property Management and our concerns were never responded toThis company is EXTREMELY unethical, and unprofessional We were conned out if money through extortion means during the close of our escrowWe still are looking for resolution and proof that Wendy B [redacted] did in deed take this matter before the board as she said she would during the close of EscrowI have email correspondence from Wendy B [redacted] confirming that she would ask the Board of directors for an adjustment of the transfer fee.And I have provided her with proof from my bank showing any and all fees were paid,despite her lying and saying otherwise To this day the HOA has continued to bully me and try to intimidate me so I would not pursue the money that was taken from me by force through close of escrow I believe that Wendy B [redacted] is conspiring with the attorney involved and possibly other members of the board of directors to continue to keep money that is not owed to themI have proof of payment for the amount she claims we did not payThis company Innovative Property Management owned by Wendy B [redacted] is shadyI have also opened a fraud case with my bank and escrow company agiants this company to notify them of this situation Thank you

To Whom It May Concern,
Attached, please find the Owner/Manager's response to this complaint. Please contact me with any questions or if more information is needed. Thank you for your patience as we provided this responseSincerely,
Quinten TC***
Attorney
for *** ** ** ***Please consider this correspondence as a response to the above-referenced Complaint filed by the
Customer on July 8, against the Business, Innovative Property Management, LLC
(“Business”)As more fully explained herein below, the Business respectfully requests this
Complaint be dismissed and removed
The Business is the property management company for the *** ** ** *** del Cascabel
Homeowners Association (“Association”) where the Customer used to reside and own property
and acts on behalf and at the direction of the Association’s Board of DirectorsThe Business
does not act at the instruction or direction of the members/owners in the Association
The Association and all owners of property within the Association are bound by a certain set of
Covenants, Conditions and Restrictions (“CC&Rs”) recorded with the Pinal County Recorder’s
Office at Instrument No***Contained therein at Section is a provision whereby
the Association has the contractual right to charge a transfer fee when a property is sold to a new
owner and the amount of the transfer fee is set by the Association’s Board of Directors
Furthermore, each owner in the Association has the contractual obligation to pay periodic
assessments
The Customer recently sold her property in the AssociationThis sale triggered Section of
the CC&Rs and a transfer fee of $3,The Customer’s title company contacted the
Business to provide it with any amounts due and owing on the account to be paid at close of
escrowThe Business, on behalf of the Association, provided this information that included the
transfer fee and other amounts that remained due and owing according to the Association’s
records that are maintained by the BusinessAll of the amounts were paid at close of escrow
either by the Customer or the buyer of the Customer’s propertyNow that the property has been sold, the Customer believes she is entitled to a refund of the money that she was contractually
obligated to payThe Business finds this argument very interesting considering the Customer
did not even pay the full amount of the transfer feeThe Business is under the impression that
the Customer and the buyer of her property split this amountTherefore, it is hard for the
Business to understand how the Customer would ever be entitled to a refund of the full transfer
fee balance
Wendy B***, who serves as the community manager for the Association and works for the
Business, has been in communication with the CustomerDespite the allegations in the
complaint, Wendy has provided the Customer with the information she has requestedIt is worth
noting that the Customer has been harassing Wendy and has left threatening voicemail messages
The Customer has also sent threatening e-mails to the Business and to WendyThe only person
who has threatened, called names, and yelled during this matter is the Customer
It is unfortunate that the Customer has resorted to filing a complaint with the Revdex.com when she has
been the source of the contention and alleged behaviorThe Customer was bound by a contract
with the Association and seems to have a misunderstanding of those termsNothing was
illegally obtainedFurthermore, even if we assume as true the allegations in the Customer’s
complaint, the Business does not have the money the Customer alleges she is owedThe money
the Customer is demanding, which consists of a transfer fee and unpaid assessments, is money
that belongs to the Association pursuant to the CC&Rs
Therefore, the Business respectfully requests that the Customer’s Complaint be dismissed and
that no negative impact be assessed against the BusinessI appreciate the Revdex.com’s consideration
of this matter and invite a representative to contact my office to discuss this matter further.
Sincerely,
Quinten TC***, Esq

Very shady business practices. Very Unethical Business. They will lie and cheat to steal accounts. Stay Away!

[redacted] [redacted] with Innovative Property Management is one of the best Managers I have ever worked with. You will find no other that is as truthful and honest as she is.

This is absolutely not true.I have provided proof of payment for any and all fees that the business claimed I owed.The lawyers claim that Wendy B[redacted] contacted me is completely untrue  . She screamed at me and told me never to contact her again. She has other compliants filed against her for the same behavior. She never once made an attempt to resolve this situation she threatened me and then forced the HOA to pay for the attorney. 
I was never notified that the HOA transfer fee would be $3000.00 that is not the amount it was when we purchased our land nearly 7 years ago.
We have continued to complain about Innovative Property Management and our concerns were never responded to.
This company is EXTREMELY unethical, and unprofessional. 
We were conned out if money through extortion means during the close of our escrow.
We still are looking for resolution and proof that Wendy B[redacted] did in deed take this matter before the board as she said she would during the close of Escrow.
I have email correspondence from Wendy B[redacted] confirming that she would ask the Board of directors for an adjustment of the transfer fee.And I have provided her with proof from my bank showing any and all fees were paid,despite her lying and saying otherwise. 
To this day the HOA has continued  to bully me and try to intimidate me so I would not pursue the money that was taken from me by force through close of escrow. 
I believe that Wendy B[redacted] is conspiring with the attorney involved and possibly other members of the board of directors to continue to keep money that is not owed to them.
I have proof of payment for the amount she claims we did not pay.
This company  Innovative Property Management  owned by Wendy B[redacted] is shady.
I have also opened a fraud case with my bank and escrow company  agiants this company to notify them of this situation. 
Thank you

I am perplexed by this complaint.  The attorney for the Association was very clear in his response.
I was very calm and courteous to Ms. [redacted] when she called yelling and cussing at me using extremely foul language.
Ms. [redacted] did not pay the full HOA transfer fee of $3000.00 that she is demanding be returned to her.  She negotiated with the purchaser and paid half while the purchaser paid half.  The Association, not IPM denied her request to waive the fee.
Both IPM and the Association Attorney requested that Ms. [redacted] provide us with documentation (cleared checks) as proof that her claimed past due HOA fees had been paid.  She refused to comply and continues to refuse.
IPM and the Association cannot adjust the past due balance and provide a refund without proof of prior payment.
This is not an issue with IPM, we do not and did not have the authority to grant her a waiver of the $3000.00 transfer fee.  Only the Board can make that decision and they denied her.
I am truly apologetic that she is unhappy about the situation, but this is out of my hands.  I am requesting that this be completely removed from the IPM profile due to the false and inaccurate claims made by Ms. [redacted].  IPM could not have and cannot do anything to help her.
Thank you,
Wendy B[redacted]
Community Manager for
Innovative Property Management
Mailing Address:
[redacted]
Gilbert, AZ 85297
O:  ###-###-####
F:  ###-###-####
[redacted]

Innovative Property Management LLC ("IPM") is the management company for our HOA, Signal Butte Manor. These people are corrupt and need to be held accountable. Homeowners need to take action to get rid of them promptly. We've been speaking with attorneys and if all you unhappy homeowners came together we could sue IPM and take back our HOAs. They have been robbing us blind and making our lives miserable (with their violations of HOA law) because no one has insisted on holding them accountable. Guys lets come together and take this monster down. We can hire a reputable management company.

They do not return phone calls, reply to emails. The manager and landscaper either still are or used to be married. She allows him to run board meetings. They are condescending and rude to homeowners and have sent slanderous emails about certain homeowners to the entire community. After the board was recalled, they were re-elected under suspicious circumstances with IPM handling all of the ballots. They over charge for services and have a far too cozy relationship with board members.

[redacted] with Innovative Property Management is one of the best Managers I have ever worked with. You will find no other that is as truthful and honest as she is.

This is by far the worst HOA company I have ever dealt with. They never answer the phone or return phone calls. I have tried contacting them for months. If you can avoid doing business, I would!

Very shady business practices. Very Unethical Business. They will lie and cheat to steal accounts. Stay Away!

This is absolutely the worst management company we have ever worked with. The meetings are contentious and the homeowner is not heard and made to feel they are without rights. My best advice is to never use this company if they solicit your neighborhood for business.

Review: IPM is the management company for our HOA, Signal Butte Ranch. I have emailed on several occasions asking for information regarding the Board of Director meetings, requesting that email blasts be sent out to inform residents of meetings. asking for information regarding the location of meetings so that property owners can attend, as well as information regarding financial decisions that should have been made at these meetings. Emails and phone calls go unreturned. When there are meetings, homeowners are treated poorly and even called names.Desired Settlement: I would like IPM to respond to emails and telephone calls in a timely and respectful manner. I would like for them to send out email blasts announcing meetings (they currently use very small signs in the neighborhood which cannot be seen from the street and usually information is not posted on all of them).