I am not sure why customer is saying she is not in touch with anyone she just spoke to *** *** her finance manager today and he has informed her that her plates will be overnighter today.As well she will be reimbursed for any issues that may have came up during this time
Complaint: [redacted]
I am rejecting this response because: They have never made an effort to contact me and explain the situation and upto this day l don't actually know...
what is taking this long to get plates for my car. They say they have talked to me, but that's not actually true because all contact l have had with them, l have initiated and have gone nowhere as l still have no plates or know why not. The other reason l'm rejecting their response is because I'm still getting tickets to this day ( 9 and counting) and besides saying they'll pay for them, they have not specified when or how yet they start accumulating interest after 21 days. I need [redacted] to know when lm getting my plates, how they intend to deal with the tickets and an apology. I don't think that's too much to ask for.
Regards,
[redacted]
I am not sure why customer is saying she is not in touch with anyone she just spoke to *** *** her finance manager today and he has informed her that her plates will be overnighter today.As well she will be reimbursed for any issues that may have came up during this time
We Have spoken to customer and will reimburse them any charges they may recieve due to the delay of there plates.*** ***
Complaint: [redacted]
I am rejecting this response because: They have never made an effort to contact me and explain the situation and upto this day l don't actually know...
what is taking this long to get plates for my car. They say they have talked to me, but that's not actually true because all contact l have had with them, l have initiated and have gone nowhere as l still have no plates or know why not. The other reason l'm rejecting their response is because I'm still getting tickets to this day ( 9 and counting) and besides saying they'll pay for them, they have not specified when or how yet they start accumulating interest after 21 days. I need [redacted] to know when lm getting my plates, how they intend to deal with the tickets and an apology. I don't think that's too much to ask for.
Regards,
[redacted]