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Innovative Roofing

6775 S 118th St STE 102, Omaha, Nebraska, United States, 68137-3976

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Innovative Roofing Reviews (%countItem)

On the plus side-They did a great job with the roof, a great job at customer service, they were extremely fast at getting my house started and finished, they even went back and re-worked a few shingles to cover an old overhead service drop when I neglected to ask them to remove it prior to the work starting.
On the minus side-they removed my existing roof vents and installed a ridge vent, however the agreement was that we would keep the existing vents and include a new ridge vent for additional venting. If not for that, they would have received all five stars and then some!

Innovative Roofing Response • Sep 08, 2020

Thank you for the review Andy, we are glad you loved our work. However on the ventilation part. Per manufacturer and city code we cannot mix ventilation systems, the ridge vent will be more than enough ventilation. If you have any additional questions please contact us or visit our blog on our website for more information on ventilation. Thank you again, the Innov8v team:)

Best customer service and work. We loved everything about this company!

Innovative Roofing Response • Jul 15, 2020

Thanks for the awesome review, Kristi! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We really appreciate you taking the time out to share your rating and experience with us. We look forward to working with you again in the future!

Renny was very friendly and easy to get ahold of during the entire process. The work was excellent and the crews that came out were all very professional and fast. Really happy with the whole experience.

Innovative Roofing Response • Jun 17, 2020

Dear Cory, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Very nice company, liked there workers and there staff. did nice work and cleaned very thing up. Was very happy with there job they did.

Innovative Roofing Response • Dec 09, 2019

Thanks for the awesome review, Cindy! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!

They go the extra mile to satisfy their customers and do a good job

Innovative Roofing Response • Dec 02, 2019

Thanks for the awesome review, Raied! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!

After having over $100,000 worth of damage to my home I had to work with several contractors and subcontractors. Innovative roofing outshined them all in professionalism, being on time, keeping me informed, and provided excellent work and service. I am a widow and if there were six stars I would give it to this company, I was treated with such respect.

Innovative Roofing Response • Nov 19, 2019

Dear Lois, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Had our roof replaced by Innovative and they did an amazing job, their communication was top notch and workmanship is one of the best. The inspector said the same thing after he saw their work. We will definitely recommend them to everyone. Thank you Innovative we love our new roof:)

Innovative Roofing Response • Oct 10, 2019

Dear Sophie, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Innovative Roofing was consistently professional and did exactly what was promised. They worked directly with my insurance company when more money was justified and I paid only my deductible. Both the salesperson and owner were responsive and honest. The roofers worked very hard and were nice to have around! I was very pleased with the entire experience and recommend the company highly.

Innovative Roofing Response • Sep 27, 2019

Dear Sarah, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Innovative roofing was very professional. They remembered my name after my first call to them. They were very easy to get in contact with. And they have high standards! I would recommend!

Innovative Roofing Response • Sep 16, 2019

Dear Steve, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Innovative Contractors were reliable, easy to get a hold of, and a pleasure to work with. They inspected our roof and gave us all the information we needed. I would not only trust but highly recommend them.

Innovative Roofing Response • Sep 16, 2019

Dear Allison, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

We had extensive hail damage and evaluated 4 roofers in the Omaha area by reading the evaluations of several customers of each roofer. Innovative had 100% 5-star ratings from satisfied customers. Other roofers had good ratings, but nothing compared to Innovative. My roof had extensive damage to the plywood decking which normally would have not been covered by insurance. But, Brandon, of Innovative continued to fight to get the insurance to pay for the damaged decking in order to make my roof up to current codes. As a result of his efforts, we only had to pay the deductable. (Thank you, Brandon!). There was no rush in paying for the work completed and the customer service has been over and above what I normally experience. I strongly recommend Innovative Roofing for your roofing and guttering needs.
I give them a 5-Star rating for a job very well done.

Dan H - Omaha

Innovative Roofing Response • Aug 30, 2019

Thanks for the awesome review, Dan, We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!

Asked for a roof inspection, they came to my house the same day I called, very friendly staff from the person answering the phone to the roof inspector who went above and beyond to listen to my concerns.. gave me a very honest inspection, which I greatly appreciate

Innovative Roofing Response • Aug 19, 2019

Thanks for the awesome review, Mr.! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!

Ramiro and Innovative Roofing did an outstanding job for us last year after hail damage at my son?s home. They were prompt, professional, and did an amazing job keeping the site clean during the work. I have two more roofs to do and wouldn?t consider anyone else. I?ll wait for them, they are that good!

Innovative Roofing Response • Aug 14, 2019

Thank you very much for the review Teresa. We look forward to working with you again.

Innovative Roofing is an awesome company to go with! I got major hail damage to my house and this was my first time dealing with insurance and home repairs. Ramiro explained things very well to me and made this process very easy. He kept in contact every step of the way and always responded very timely to any questions I had. The house looks amazing now and I am very happy with their high quality of work. All projects were completed timely and efficiently. I would definitely recommend this company. Thank you Ramiro and everyone employed by this company!

Innovative Roofing Response • Aug 13, 2019

Dear Karli, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

I recently had some severe hail damage to the front of my house due to the last storm that we had. I called Innovative Roofing and within a day they were at my house assessing the damage done. They were in touch with my insurance adjuster and took care of all aspects of the damage other than the painting. They were quick and efficient and did a professional job. They did a complete job and I didn't have to pay anything above and beyond my deductible. I was given a rebate on my house as well. I was very happy with the service that Brandon *** and Innovative Roofing gave my family. I would highly recommend them.

Innovative Roofing Response • Aug 05, 2019

Thanks for the awesome review, Paxton! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!

Innovative Roofing did a fantastic job on my roof. Their customer service was amazing & I will definitely recommend them to friends & family. They will take great care of you!

Innovative Roofing Response • Jul 08, 2019

Thank you so much for the review Isabel! We look forward to working with you again. Team innovative

After the hail storm a few weeks ago I contacted Brandon *** for an inspection of my roof and he was AMAZING! He gave me options and did everything for me! We loved going with Innovative Roofing!

Innovative Roofing Response • Jul 08, 2019

Thanks for the awesome review Taylor! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!

When I was looking for a company to replace my gutters and do some additional work on the corners of my roof I called Innovative Roofing based off of the reviews I found here. When David came to get the information to give me an estimate he noticed a couple of hail dents on a downspout and offered to take a look at my roof. (We had experienced a hailstorm in the area about 3 weeks earlier. I hadn't been home at the time, but didn't think our specific area had actually gotten hit.) After going on the roof, he came down and showed me he had taken about 126 pictures of hail damage to our roof. I assumed the pictures were from my roof because the shingle color was the same. He claimed that at least the front of the roof would need to be replaced because it was so bad. I was very surprised since at the time none of our plants were even damaged after that storm, but figured he must know what he was talking about. He then left saying that he would send me my estimate in a couple of days and that if we wanted them to come out when the insurance adjuster came, we would have to sign an agreement (which he left with me) saying that we would definitely have their company do the roof replacement.

A week later I still hadn't gotten the estimate for the gutter work from David so I contacted the company. They had him call me later that day and he said he was working on our estimate and another estimate and would get it to me later that same day. I never received it.

That same day Alex from *** came to my house to give me an estimate for replacing my gutters. I mentioned the roof hail damage and asked him to give me a second opinion on the damage to my roof. After checking it out, he told me there was NO hail damage whatsoever to my roof.

My insurance adjuster came today to look at my roof. He also told me there was NO hail damage to my roof.

Innovative Roofing Response • Jun 27, 2019

Amy, I am sorry for not getting back to you on time to take care of your estimates. In my opinion your experience was a negative star experience, and getting 1 stars is not enough! While we strive to always make things right, you are absolutely correct we should have gotten your estimate right away and there's not excuses. I'll make sure we learn from this and make it right next time. Sincerely, Ramiro

Brandon *** was the tech that came to my home. I is an outstanding young man! He knew his company, his product and his competitors. He took more than the time needed to just do an inspection, he talked to me and my mom for about an hour and a half! Honest, sincere, genuine and a big heart as a medical worker as well. I will be calling him for any future exterior home renovations!

Innovative Roofing Response • Jun 27, 2019

Dear Tracy, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

The guys from Innovative did an outstanding job of demolishing my old roof and disposing of it. They replaced damaged plywood and reroofed the entire house. Innovative also installed new rain gutters. They left the place very clean when they finished and resolved any of my concerns and addons immediately.
The one real advantage of using Innovative is that Ramiro (the owner) is very knowledgeable and he's customer service and quick response to customers its outstanding.
All in all, I think Innovative and the crew did an outstanding job and I would recommend them to anyone for roofing work.

Description of work:
Demolished old roof, replaced damaged plywood sheeting, replaced roof, replaced flashings, and replaced rain gutters.

Innovative Roofing Response • May 30, 2019

Thank you so much for the review Allen! We appreciate it.

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Address: 6775 S 118th St STE 102, Omaha, Nebraska, United States, 68137-3976

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