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INS Tax Services

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INS Tax Services Reviews (4)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaintI disagree with the response provided as the facts stated are not accurateFinancial information was reviewed and discussed prior to commiting to serviceI was skeptical and stated my concernsHence we reviewed my financial information and the Business determined I would qualifyThey even provided estimates as to what I woukd be approved forThe Business stated they have had many similar cases to mine and ensured they didn't see why I wouldn't qualifyIt wasn't until after the first payments were made they they determined I would not qualifyThe [redacted] had already offered us a $347/month payment plan prior to going to the Business for helpNothing changed, although we were told they would help and reduce the total amount due not the monthly payment planThe "lawyer" who I never met or talked to, is never available for the customersINS Tax Service should have known from the beginning when financial information was disclosed that we would not qualify and been honestInstead of stringing us along to get paymentsI am thankful they did not take the entire fee yet we are still now further in debt Regards, [redacted]

To whom it may concern: On March 6,*** *** was explained that he was not eligible for an offer in compromiseAt our original meeting, Mr*** did not disclose all his assetsOnce we went
through all his bank records, check stubs and personal assets for his case it was then realized that he did not qualify for a settlementIn fact, had we submitted his OIC it would have resulted that Mr*** would have been denied for the program and would have resulted in a payment to the *** of $a monthThis would not have been satisfactory to Mr***, he hired us to get him the best resolution available to him, which in turn was a payment plan of $a monthWe did extensive work on this case that required a lot of man hoursWe originally charged Mr*** $for the full service which he paid us $1000, but after our analyzation of his account and not having to go through the full OIC processWe decided not to charge Mr*** any further payments on the remaining balance ($2250), we even emailed a letter stating all this to him in writing including that all the work was completedFor Mr*** to say we are fraud because he did not want to pay the *** anything is unfair and un-American, we will do what the *** Law allows if you qualify for a settlement we will take advantage of the program and be more than happy to do so, but if you don’t qualify it is not our fault nor should we be held to such slanderWe filed Mr***’s tax return analyzed all his financial statements and made the determination based on the same system the *** uses and it was determined he did not qualify for the OICWe did our job and let Mr*** out of his Contract without owing us any more fees, as far as INS Tax Services is concerned we went above and beyond the call of duty to get him the best resolution possible and we stand by our work. Thank you. Antonio ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. I disagree with the response provided as the facts stated are not accurate. Financial information was reviewed and discussed prior to commiting to service. I was skeptical and stated my concerns. Hence we reviewed my financial information and the Business determined I would qualify. They even provided estimates as to what I woukd be approved for. The Business stated they have had many similar cases to mine and ensured they didn't see why I wouldn't qualify. It wasn't until after the first 2 payments were made they they determined I would not qualify. The [redacted] had already offered us a $347/month payment plan prior to going to the Business for help. Nothing changed, although we were told they would help and reduce the total amount due not the monthly payment plan. The "lawyer" who I never met or talked to, is never available for the customers. INS Tax Service should have known from the beginning when financial information was disclosed that we would not qualify and been honest. Instead of stringing us along to get payments. I am thankful they did not take the entire fee yet we are still now further in debt. 
Regards,[redacted]

To whom it may concern I deeply apologize for the misunderstanding, we have a third party company who does the mail notices, they gather the information from different counties where the liens are filed. For the most part all the notices being sent out are valid and typically it is what is owed to...

the taxing authority that filed the lien.It appears a mistake was made in this instance, but it is not tax fraud,  once again I do apologize for the mistake, I have since gotten with the advertising company who handles the ads and they are verifying the information that they received is valid. I will be more than happy to follow up with the findings. once I again I do apologize for any inconvenience this may have caused.sincerely [redacted]

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