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Insearch Corp

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Insearch Corp Reviews (4)

The business was sent a video of the truck dropping rocks on the freeway due to an obvious failure to properly close the containment doorThey are correct in that I am not a customer but I am a victim due to lack of oversight on their part that created a safety hazard that could've been much worseMy time spent making a police report was for no other reason than to seek justification for an issue for which their company is responsibleWhen asked the name of their glass company they offered no responseI am willing to settle for market glass but will not use a company unbeknownst to meMy desired resolution is for the company to pay the company of my choice or to send me the check in the amount previously offered

Our company does not normally pay for road hazards, but upon the first contact from the driver we offered to pay for his windshield.  It is important to the company that we continue our good reputation with the public so again are offering to pay for the windshield with aftermarket glass.  The glass company we use is [redacted] ([redacted]) or we will offer again to provide the driver a check for the amount of $243.10 which they quoted us to replace it. We are awaiting his response of how he would like to proceed.  If he wants a check we still need the address to send it to.

The business was sent a video of the truck dropping rocks on the freeway due to an obvious failure to properly close the containment door. They are correct in that I am not a customer but I am a victim due to lack of oversight on their part that created a safety hazard that could've been much worse. My time spent making a police report was for no other reason than to seek justification for an issue for which their company is responsible. When asked the name of their glass company they offered no response. I am willing to settle for market glass but will not use a company unbeknownst to me. My desired resolution is for the company to pay the company of my choice or to send me the check in the amount previously offered.

In response to complaint ID# [redacted] This complaint was not made by a customer and although we did not receive proof that the windshield chip was done by one of our trucks, Insearch Corp offered to have our glass company replace the cracked windshield or provide a check upon receipt of 3...

separate quotes.  The owner of the vehicle provided quotes for only OEM glass at a cost of $630, $632 and $748.65.  The glass company we use provided a quote of $243.10 from the same glass manufacturer as an aftermarket product. In a phone call it was explained to him that it was the same product and we again offered to have his windshield fixed, or provide him a check for that amount. He has refused to provide quotes for an aftermarket windshield or to provide an address for us to send him a check.  The attached file shows only the text messages with our offer to him.

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