Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]Patience??? I bought these tickets almost a year agoI think I've exercised a lot of patience I will accept your response once I have my money in my account Right now all I have is your word, which at this point is not worth much In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
You may copy and paste the link from Ticket Master website inside your address bar***
As stated previous - you're getting a refund The request has been escalated Please be patient Thank you
*** *** purchased tickets for *** *** in Sept2015, the show she purchased tickets to has been postponed TBAThe terms and conditions for purchasing her seats on the
secondary market - which she agreed to - state that a full refund will not be processed until the event is officially canceledWe are currently handling a high number of refund requests from customers who's Janet event they purchased for has been completely canceled and so those refunds are priority at the momentThe situation with *** *** and her TBA shows is understandably frustrating, however; we have an obligation to uphold refunds first to those customers who's refund claim falls under the guidelines to which they agreed to during purchaseI understand that asking for patience when it's close to year from her purchase date to receive a refund is difficult to process, but we are trying to work through an extremely high number of canceled orders daily and her request isn't being ignoredThank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here] When I bought my tickets I bought them from Ticket Master I did not know, and was never told that I was purchasing tickets from a different company. No where on the tickets does it state their "refund" policy. Last time I spoke with someone at In-Seats they stated that the show has not yet been canceled and when I asked the source they replied "my supervisor said so" I'm supposed to just take them at their word? The fact that we are over a month from the show being "indefinitely post-poned" is unacceptable. Doing business the right way would be to go after the folks (*** ***'s folks) to recoup whatever money they have to refunds on show dates that have come and gone. I will fight this every step of the way because this is just wrong.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]Patience??? I bought these tickets almost a year ago. I think I've exercised a lot of patience. I will accept your response once I have my money ... in my account. Right now ... all I have is your word, which at this point is not worth much.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]Patience??? I bought these tickets almost a year agoI think I've exercised a lot of patience I will accept your response once I have my money in my account Right now all I have is your word, which at this point is not worth much In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
You may copy and paste the link from Ticket Master website inside your address bar***
As stated previous - you're getting a refund The request has been escalated Please be patient Thank you
*** *** purchased tickets for *** *** in Sept2015, the show she purchased tickets to has been postponed TBAThe terms and conditions for purchasing her seats on the
secondary market - which she agreed to - state that a full refund will not be processed until the event is officially canceledWe are currently handling a high number of refund requests from customers who's Janet event they purchased for has been completely canceled and so those refunds are priority at the momentThe situation with *** *** and her TBA shows is understandably frustrating, however; we have an obligation to uphold refunds first to those customers who's refund claim falls under the guidelines to which they agreed to during purchaseI understand that asking for patience when it's close to year from her purchase date to receive a refund is difficult to process, but we are trying to work through an extremely high number of canceled orders daily and her request isn't being ignoredThank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here] When I bought my tickets I bought them from Ticket Master I did not know, and was never told that I was purchasing tickets from a different company. No where on the tickets does it state their "refund" policy. Last time I spoke with someone at In-Seats they stated that the show has not yet been canceled and when I asked the source they replied "my supervisor said so" I'm supposed to just take them at their word? The fact that we are over a month from the show being "indefinitely post-poned" is unacceptable. Doing business the right way would be to go after the folks (*** ***'s folks) to recoup whatever money they have to refunds on show dates that have come and gone. I will fight this every step of the way because this is just wrong.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]Patience??? I bought these tickets almost a year ago. I think I've exercised a lot of patience. I will accept your response once I have my money ... in my account. Right now ... all I have is your word, which at this point is not worth much.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]