Inside Pool Magazine Reviews (4)
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Address: 10203 Broken Trace Ct, Humble, Texas, United States, 77338
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Review: Ordered subscription online was sent a confirmation email that required me to call and to make payment. So I called and spoke with a female and she said I should expect my first issue the end of February. So I waited and waited it never came. So I called in May and left several messages and emails. Still nothing some how I found another number and finally got a call back and the guy I spoke with had no record of my payment he told me that he would send me out the next issue but he hoped I was being honest about the payment and I offered to send him some documentation from my bank and he said no. I did get that issue and we have not gotten anymore. I call the number that I had and its now another business. They still have their website up and seem to be still running a business but there is no phone number. I have sent emails and have not gotten any response.Desired Settlement: I would like a refund of what I paid. So I can get a different company that wants to do business with their customers.
Review: Have been an inside pool mag subscriber for several years. Renewed my subscription for 3 years on 10/18/11. Invoice #[redacted] Cancelled check #[redacted] Last issue received was May/June 2013. Called published #888-428-7665. Response is "You have reached a number that is not currently set up to receive calls." Called non-published #724-543-3700 with same response. E-mailed insidepoolmag.com describing above info with no reply. Note: inside pool magazine's web site is still active, showing cover photos of issues I have not received. Where's your public relations, inside pool???Desired Settlement: Would like to receive all back issues not received, upcoming issues to the end of my paid subscription and an additional year's subscription FREE for my trouble.
Review: I subscribed to Inside Pool for a full year but only received a few issues. I called and emailed but I never heard from the magazine.Desired Settlement: It's a very good magazine and I'd like to get my years worth of issues.
Review: On March 27, 2013 I subscribed to Inside Pool Magazine for my friends birthday and one for myself. I placed this order over the phone with a women named [redacted]. My credit account was debited in the amount of $49.99 on April 8th. As of today 8/13/2013 I have not received the magazine and neither has my friend. I have made several calls and sent 3 different e-mails to 3 different people with no results. I have left messages and never a call back. I am hoping that you can follow up with this company and get some results.Desired Settlement: I would like to have my money credited back to my credit card. This company is not reputable.