Inskip's Warwick Auto Mall

June 3, 2016       Revdex.com of Eastern Massachusetts, Maine, Rhode Island & Vermont [redacted]
                RE: ...

        Mr. [redacted]                                 Complaint [redacted]   Dear Sirs or Madams,   Thank you for allowing us this opportunity to address Mr. [redacted] complaint regarding his 2012 [redacted]    On May 16, 2016, Mr. [redacted] took delivery of his 2012 [redacted] with 28,180 miles.  Mr. [redacted] left [redacted] of Warwick that evening driving legally with insurance.  Mr. [redacted] license plates from the vehicle he traded in were transferred to his new vehicle and he is allowed 20 days by the State of Rhode Island to complete his new registration.   Mr. [redacted] did notify [redacted] of Warwick about a speaker that he did not believe was operating properly.  At the time, [redacted] of Warwick gladly accommodated, and promptly brought the car into the service department on May 18, 2016 with 28,350 miles to diagnose and fix the concerns.  At that time Mr. [redacted] made no mention of any other safety, electrical or convenience issues with the vehicle.   Mr. [redacted] did purchase a [redacted] Pre-Paid Maintenance agreement at time of sale in the amount of $1,250.  Mr. [redacted] came into the [redacted] of Warwick dealership on May 30, 2016 to cancel the maintenance agreement and inform us he already purchased a new vehicle.  [redacted] of Warwick had Mr. [redacted] fill out the required documentation in order to cancel the Pre-Paid maintenance agreement.  The cancellation paperwork is enclosed for your review.     If you need any additional information, please feel free to contact me at my office.   Thank you,   Very Truly Yours,           [redacted] Pre-Owned Manager [redacted] of Warwick