Dispute Resolution ConsultantRevdex.com of Central/Northern ArizonaN12th St.Phoenix, AZ 85014RE: Complaint # [redacted] Dear Lynn, As stated in the prior response, our company does not do temporary fixes, we repair properly and warranty our repairs for year With that being said a drain heater is a permanent fix to a possible reoccurring problem.You have a brand new ice maker in your refrigerator which you did need & did approve Our company strives for 100% satisfaction with every customer to prove our sincerity, we are refunding $which is price matching the quote you received from SearsThis should clear up any confusion as it proves that we are a fair and honest companySincerely, Kathy S [redacted]
Dispute Resolution ConsultantRevdex.com of Central/Northern ArizonaN12th St.Phoenix, AZ 85014RE: Complaint # [redacted] Dear Lynn, As stated in the prior response, our company does not do temporary fixes, we repair properly and warranty our repairs for year With that being said a drain heater is a permanent fix to a possible reoccurring problem.You have a brand new ice maker in your refrigerator which you did need & did approve Our company strives for 100% satisfaction with every customer to prove our sincerity, we are refunding $which is price matching the quote you received from SearsThis should clear up any confusion as it proves that we are a fair and honest companySincerely, Kathy S [redacted]