Inspirewatch.com

Watch with a 1 year waterproof warranty failed at 4 months, company refuses to honor the warranty.
On 4/27/19, I ordered a watch. The online advertised the watch as waterproof.
On 5/11/19 I received the watch, IgoGoldan order #***, Transaction ID.
On 9/3/19 I was wearing the watch playing water volleyball in 3ft of water and the watch stopped working.
On 9/28/19, I emailed IGoGoldan support and asked for a refund or replacement.
On 9/29/19 I recevied a reply stating the watch is no longer under the warranty period, signed ***. I replied back immediately stating the owner book and ad page show 12 month warranty, and attached a screenshot of the ad page. On 10/9/19 I emailed again that I would not leave a good review as there had been no response.
0n 10/11/19 they replied offering a 20% discount. I replied asking if they were refusing to honor the warranty. He replied back stating the watch was out of warranty period. I opened a dispute on paypal for the item.
On 10/28/19 I received an email that they had escalated the case to a QA team and needed me to close the case on Paypal to get a replacement for the watch. On 10/30/19 I replied after this much time, I wanted a refund.
On 11/4/19 they offered a replacement or gift card of $55. to purchase anything from their website. I replied a replacement would be fine and I would check it to be waterproof immediately on receipt as I wanted a watch that is waterproof and can swim with.They replied the watch is waterproof but they don't recommend swimming with it, and recommended a different watch that was not as attractive.I replied I did not want the other one, and if the watch was not warranted for a year to be waterproof, to send me a refund.
On 12/2/19 I emailed again as I had not received a refund, replacement or reply email.
on 12/3/19 They replied they would send an escalation to the shipping company.
On 2/19/2020 I emailed again inquiring on the status, they responded that the order had been sent, however the tracking number they attached was "XXX". I asked for clarification and they sent me tracking # ***, which was the original order in April/May 2019.
I emailed 2/21/20 stating that with no response.
On 2/23/20 I emailed I was still waiting for response.
On 2/24/20 They responded there seemed to be a problem with the shipping company and they would resend the item to me. I replied yes, please resend.
On 2/25/20 they responded they would reship immediately and I would receive a tracking # in a few days.
Today on 3/6/20 I emailed that I think they are just stringing me along until I forget the watch was not functional. I requested a response by Tuesday March 10.

I originally asked them for a cash refund, and then was willing to settle for a replacement, however this has gone on for almost 9 months now, and I am nearing a year on this purchase. To me this is false advertisement and fraud by not returning my money or replacing the item. I have attached a download of the emails I have sent and received. All correspondence has been on this thread.

I am requesting the business refund my complete purchase price of the product.

I purchased a product from this company and they refuse to stand by the return policy.I
I purchased a watch online with the company that shares the address of Pet Clever. I purchased it on Sept 7, 2019. On 9-7-19 I received 2 emails from their support team. One was to confirm the purchase, and one stating that they were getting the order together. Order number ***. I contacted them to find out when I could expect delivery on 9-30-19. On XX-X-XX an email explained that they were having technical issues and they would be on track soon. I received the watch on Nov 4, 2019 and I requested information to return the product on Nov. 6th 2019. Nov. 6, 2019 I received an email stating that I couldn't return the watch. On Nov 17,2019 I requested information to return the watch and on Nov 18, 2019 was told I could not return the watch. On XX-XX-XX I contacted the company by email that I was going to contact the Revdex.com. In Nov I also sent an email reminding them of their return policy. I sent them a copy of the return policy that was on their website and the order page.I Just want my money back.
Watch name:The Professional Waterproof Bluetooth SmartWatch for Android and iOS x 1: Order number *** Amount removed from my Mastercard $46.38
on Sept 7, 2019.Contact persons thru ***@igogoldan.com ***, *** and ***, Customer Service Manager at I Go Goldan. Both listed with the address of I Go Goldan LLC, *** #XXXXX, ***, Florida. I am sending this information to Alabama Revdex.com because the address clicked with that state when I searched it. The name switched to a Pet store.Thank you for any help you can give me.

I ordered a watch from I Go Goldan LLC owner Jerson Mellizo on line with my credit card. they got their money but never sent the watch.
I ordered a watch on line with I Go Goldan LLC paid with my credit card received my bill from my credit card but never received the watch. I tried numerous times to contact them through E-mail but have not heard back. I found some reviews on Facebook none of which were good. I believe this co. is a scam.