Poor install of dishwasher purchased through SearsNo attention to detail, shoddy workmanshipHad to redo on our own: Drain pipe 4" too short so crimped on the bend, neatly remove the sprayer which was only coiled and crimped (the spot was needed for the vent), and remove the back wheels so it fit better under the counter top since that is where the controls are (at the top of the door), this also allowed the insulation to un-bunch
Good Morning [redacted] - I have reviewed the work order, notes, pictures, and had a conversation with the installer Based on what I gathered, I honestly don't think this was caused by our plumber However; as a mater of customer service and since this can't really be proven either way, I'm willing to send a check directly to you for $ This should more than cover the time and parts needed for the repair Please confirm that you acknowledge that this is a fair offer given the circumstances and I will have a check issued and mailed first thing Monday Regards, [redacted] Owner Installation Management, Inc
Poor install of dishwasher purchased through SearsNo attention to detail, shoddy workmanshipHad to redo on our own: Drain pipe 4" too short so crimped on the bend, neatly remove the sprayer which was only coiled and crimped (the spot was needed for the vent), and remove the back wheels so it fit better under the counter top since that is where the controls are (at the top of the door), this also allowed the insulation to un-bunch
Good Morning [redacted] - I have reviewed the work order, notes, pictures, and had a conversation with the installer Based on what I gathered, I honestly don't think this was caused by our plumber However; as a mater of customer service and since this can't really be proven either way, I'm willing to send a check directly to you for $ This should more than cover the time and parts needed for the repair Please confirm that you acknowledge that this is a fair offer given the circumstances and I will have a check issued and mailed first thing Monday Regards, [redacted] Owner Installation Management, Inc