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Review: I gave my car to the valet parking services at Presbyterian Hospital of Dallas on the 26th of April. My daughter was having an asthma attack and we were rushed by ambulance to Children's Hospital and was admitted. I called the valet service and let them know what took place. We were released the next day April 27th, so I called a ride to pick us up. We got back to Presbyterian of Dallas hospital around 11 or 11:30am, gave the attendant my ticket and he brought my car around. When he pulled in I asked him what happened to my car. My passenger back door trim was missing, he asked if it was missing when I brought in my car and I said "Hell No". I then ask for a supervisor he was not in, I was advised to go to the main entrance of the hospital to see someone that can give me the information that I need to file my claim. I was given the name and number of the supervisor but could not reach him until Wednesday May 1st. We setup the time for me to meet him on the 3rd of May and from there I filled out the report. No one called me about my claim so I called the number on the form and I case was not put into the system. That was on the 7th of May, so I called back the supervisor and advised him of the issue and it was put in on the 9th of May and then denied on the 10th of May without anyone calling to come out and look at my car. So, now I am speaking with someone in charge and I am not getting anywhere with her. I have called and spoke to her about two times about my case and from there all I am getting is voicemail. I advised her Deborah Blancher that if they will pull the video tape of my arrival and departure they will see that my car was in no way damaged until I received it to go home. As of next Wednesday it will two months since I have started this very, very unpleasant journey.Desired Settlement: I would like for them to pay to have my car repaired and something for my pain and suffering. I am a single mother of three, (one if grown) two small children at home. I work 8 hours a day, six days a week. I will not file on my insurance due to I DID NOT CAUSE THE DAMAGE. I only want what is right and to let them know that they can not treat people any kind of way without properly investing the claim.

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Description: INSURANCE SERVICES

Address: P.O. Box 41, Moorpark, California, United States, 93020

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