Institute For Asthma & Allergy

I am sorry that it took me so long to respond but as you know I was on surgical leave and have just returned.I apologize for the mistakeThis was our mistakeThe gentleman had made a payment and my front desk person wrote it on a charge sheet so the biller billed itOur errorWe have notified the gentleman of the mistake and written off the charge and have notified his insurance company of the error so that they can correct on their endWe apologize for any inconvenience for the patientThank you for letting us know about this issue and again I assure you that this is resolved and we do not use our patients as ATM machinesIf you need anything further from me please feel free to contact me.Sincerely,Susan M***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I also apologize to them (i.eInstitute for Asthma and Allergies) for my ATM comment, as my anxiety, especially when it comes to medical administrative issues, got the better of me
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
I also apologize to them (i.eInstitute for Asthma and Allergies) for my ATM comment, as my anxiety, especially when it comes to medical administrative issues, got the better of me
Regards,
*** ***

I am sorry that it took me so long to respond but as you know I was on surgical leave and have just returnedI apologize for the mistakeThis was our mistakeThe gentleman had made a payment and my front desk person wrote it on a charge sheet so the biller billed itOur errorWe have
notified the gentleman of the mistake and written off the charge and have notified his insurance company of the error so that they can correct on their endWe apologize for any inconvenience for the patientThank you for letting us know about this issue and again I assure you that this is resolved and we do not use our patients as ATM machinesIf you need anything further from me please feel free to contact me.Sincerely,
Susan M***

I am sorry that it took me so long to respond but as you know I was on surgical leave and have just returned.I apologize for the mistake. This was our mistake. The gentleman had made a payment and my front desk person wrote it on a charge sheet so the biller billed it. Our error. We have notified...

the gentleman of the mistake and written off the charge and have notified his insurance company of the error so that they can correct on their end. We apologize for any inconvenience for the patient. Thank you for letting us know about this issue and again I assure you that this is resolved and we do not use our patients as ATM machines. If you need anything further from me please feel free to contact me.Sincerely,Susan M[redacted]