[redacted] brought his vehicle to us for transmission replacementDuring the time it was in our shop the vehicle was damagedDue to the extent of the damage it had to go to a body shop for repairs, Due to the amount of work the body shop had it took longer then to get the vehicle backAfter we got the vehicle back there was a issue with the transmission we had just installed, since the repairs were under warranty we replaced the transmission a second timeI spoke to [redacted] on 9/1/and advised him of the situationHe will be here today to pick up the vehicle and so we can work out any other concerns he hasAs of right now all parties involved are happy and content
Complaint: ***
I am rejecting this response because:
The vehicle has the windshield broke and front fenders has some stash also ,the shop keep my vehicle again to repeat the windshield and the fenders also is a big gap between the door and the fender in the passenger side and the hood is lower than the fenders also we notice the headlamps are broke in the top ,but they give me a lone car in the mind time to get this fix
Sincerely,
*** ***
[redacted] brought his vehicle to us for transmission replacement. During the time it was in our shop the vehicle was damaged. Due to the extent of the damage it had to go to a body shop for repairs, Due to the amount of work the body shop had it took longer then normal to get the vehicle...
back. After we got the vehicle back there was a issue with the transmission we had just installed, since the repairs were under warranty we replaced the transmission a second time. I spoke to [redacted] on 9/1/2017 and advised him of the situation. He will be here today to pick up the vehicle and so we can work out any other concerns he has. As of right now all parties involved are happy and content.
[redacted] brought his vehicle to us for transmission replacementDuring the time it was in our shop the vehicle was damagedDue to the extent of the damage it had to go to a body shop for repairs, Due to the amount of work the body shop had it took longer then to get the vehicle backAfter we got the vehicle back there was a issue with the transmission we had just installed, since the repairs were under warranty we replaced the transmission a second timeI spoke to [redacted] on 9/1/and advised him of the situationHe will be here today to pick up the vehicle and so we can work out any other concerns he hasAs of right now all parties involved are happy and content
Complaint: ***
I am rejecting this response because:
The vehicle has the windshield broke and front fenders has some stash also ,the shop keep my vehicle again to repeat the windshield and the fenders also is a big gap between the door and the fender in the passenger side and the hood is lower than the fenders also we notice the headlamps are broke in the top ,but they give me a lone car in the mind time to get this fix
Sincerely,
*** ***
[redacted] brought his vehicle to us for transmission replacement. During the time it was in our shop the vehicle was damaged. Due to the extent of the damage it had to go to a body shop for repairs, Due to the amount of work the body shop had it took longer then normal to get the vehicle...
back. After we got the vehicle back there was a issue with the transmission we had just installed, since the repairs were under warranty we replaced the transmission a second time. I spoke to [redacted] on 9/1/2017 and advised him of the situation. He will be here today to pick up the vehicle and so we can work out any other concerns he has. As of right now all parties involved are happy and content.