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Integra Insurance Group

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Ms. [redacted] did request a Loss History report for a policy. A policy that she was not the Policy Owner or a Named Insured, all of which means she is NOT a client/customer. Ms. [redacted] was only an occasional driver who, as a courtesy to my actual client Mr. [redacted], was added to his business auto...

policy.  As part of the qualifying process to issue a new auto insurance policy, a carrier will order a Loss History Report. The report will provide needed details, including the name of your current insurance carrier. This info is important to establish a potential client as a responsible driver with a history of insuring your vehicle. Since Ms. [redacted] was not a Policy Owner or Named Insured, she would not have qualified for preferred status. She requested the info in an effort to make it appear as though she was a current policy holder, and to receive preferential pricing from her new insurance carrier.  Loss Reports are only for Named Insured’s and Policy Owners, and must be issued by an insurance carrier underwriter. This process takes time; Time that Ms. [redacted] didn’t have, since she was given a deadline to provide proof of insurance policy ownership. However, the Loss Report was ordered for Mr. [redacted] and forwarded to the Policy Owner – Mr. [redacted] – on 03/06/2015 at 12:14pm. I instructed him that the information was his alone, and could not forward to Ms. [redacted].  Please close this complaint as it has been resolved to the best of my ability.

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Address: 13350 North 94th Drive Suite C103, Peoria, Arizona, United States, 85381-4826

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