Integra Shores

This individual did not "inadvertently" sign up for our clubIt is a process in which our complete terms & conditions are made extremely obvious two times throughout the sign up process very prominently taking up most of the screen space evenCredit card information is also required to be
input in order to complete signup processOur membership conditions as well as cancellation policy are very clearly stated in our terms and conditionsThe statement made by this individual in his complaint about being charged without notice is also incorrectHe received two emails prior to his first committclub order being processedWhen the individual contacted us about cancelling his membership, we followed the same cancellation policy he agreed to during signupHe was given other options to resolve this matter, but refused any other mediationHis other statements regarding our price of $for bottles being "outrageous" is not only subjective, but also irrelevant as everyone knows, prices of wine can vary quite a bit, even more so when you are talking about a niche handcrafted itemI find it hard to believe he would not have known our average price range already since, as he stated in his complaint, he attended a tour and tasting of ours in which our bottles and bottle prices are prominently displayed in the retail room every customer enters and exists throughIn conclusion, nothing was handled out of our standard terms and conditions that the individual agreed to during signup