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Integrated Benefits

205 Alameda Dr, Jefferson City, Missouri, United States, 65109-1058

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This company constantly calls bumming for money, not sure how they received my personal information. They are trying to collect a supposed over-payment on my disability insurance, however, the provider has never heard of this company.

Integrated Benefits Response • Dec 27, 2018

I am in receipt of your letter dated December 20, 2018 concerning complaint ID. The complainant's disability insurance carrier indeed contracted the Repayment Services, LLC to collect an overpayment of disability benefits from the complainant. Please see the attached letter from the carrier to the complainant that introduces Repayment Services and the employees that would be in contact with him about the overpayment. These employees attempted to collect the overpayment of benefits by phone and mail. We ceased our attempts to collect the overpayment and closed our file on December 4, 2018 when the complainant requested no more calls. We have not since contacted the complainant by phone or mail and have no intentions to do so moving forward.

Customer Response • Jan 03, 2019

Complaint: ***

I am rejecting this response because:
They have harrased me to no end . Auditor general's has been contacted. Why is the insurance carrier still paying me of I owe them money. This is not a real business do not pay them anything.

Sincerely

Integrated Benefits Response • Jan 09, 2019

I am in receipt of your letter dated January 3, 2019 concerning complaint ID. The complainant's disability insurance carrier contracted with Repayment Services LLC to collect an overpayment of disability insurance carrier contracted with Repayment Services, LLC to collect an overpayment of disability benefits from the complainant. The letter from the complainant's insurance carrier included with our prior response introduces Repayment Services and its employees that would be in contact with him about the overpayment. Our relationship with the complainant's insurance carrier was further illustrated during a November 6, 2018 phone call, in which an associate of Repayment Services closed the complainant's file on December 4, 2018 when the complainant requested no more calls. We have not since contacted the complainant and have no intention to do so.

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Address: 205 Alameda Dr, Jefferson City, Missouri, United States, 65109-1058

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