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Integrated Equity Management Inc

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Integrated Equity Management Inc Reviews (53)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint I've attached the HIPPA authorization
Regards,
*** ***

Re: *** ** ***Complaint ID: ***
Dear Ms*** ***:UPMC Health Plan, Inc(“UPMCHP”) has received and reviewed your letter of February 1,2018, as well as the accompanying complaint filed by *** ** *** at the above-captioned file number.The above-referenced complaint did not
include a HIPAA authorization that would allow UPMCHP to disclose protected health informationWithout a HIPAA-complaint authorization, UPMCHP is unable to provide a response to the Revdex.com regarding this complaintHowever, UPMCHP will determine whether the affected individual is a UPMCHP member and, if so, will respond directly to the affected individual with a more detailed response.Thank you for bringing this matter to our attentionShould you have any questions or require any additional information, please do not hesitate to contact me at ###-###-####.Sincerely, Lakshmi D*** Staff Attorney UPMC Health Plan

Re: Complaint No*** by *** ***Dear Ms***:UPMC Health Plan, Inc(“UPMCHP”) has received and reviewed the letter submitted by David *** on November 20,2015.UPMC Health Plan's response to the Revdex.com was on behalf of its UPMC for Life Medicare Advantage productsAs you know, UPMC Health Plan was unable to offer a detailed response to Mr***’s complaint in the absence of a HIPAA compliant authorizationAs such, a letter was sent to Mr*** that addressed his concernsOnce received, we believe Mr*** should be satisfied with the outcomeWe are happy to share a copy of the letter sent to Mr*** with the Revdex.com should Mr*** sign a HIPAA compliant authorization to do so.Thank you for bringing this matter to our attentionShould you have any questions or require any additional information, please do not hesitate to contact me at ###-###-####.Sincerely,Laura N.KMiller Associate Counsel

RE: Complaint ID ***Dear Ms***:UPMC Health Plan, Inc("UPMCHP") has received and reviewed your letter dated; November 22, regarding additional concerns in connection with Complaint ID ***’As explained in UPMCHP's initial response dated November 3, 2017, without a HIPAA compliant- authorization form UPMCHP is unable provide a response to the Revdex.com regarding this complaintWe have attached a copy of that form for MsBattaglia to fill out sign, and submit if she desires.Should you have any questions or require any additional information, please do not hesitate to contact me at *** ***Sincerely,Ariell A***Staff Attorney UPMC Health Plan

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Initially in September of when I wrote tp UPMC for LIfe U.SSteel Tower 9th floor Grant street Pittsburgh PA the advertisments for *** *** and *** * *** ** stopped for about a yearThen they started coming again and when I file a complaint with the Revdex.com it becomes a Hippa issueI consider this harrasmentAll they are are advertisements for people that UPMC probably just made up and as far as I am concerned can lead to fraudHow can I get a HIPPA release form signed by some individual that moree than likely does not exist? No such people have ever lived at my addreess and I did not start getting these until after I lived here for years
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.They are stalling, just like they've been doing since 6/5/when I first posted the complaintI have talked to Member Services at least twice, and they told me there is nothing they can doThis is why I posted this in the first placeThey know who I am, I gave them my member ID several timesI do not appreciate nor accept their Response
Regards,
*** ***

RE: Complaint ID ***Dear Ms***UPMC Health Plan, inc("UPMCHP") has received and reviewed your letter dated April 4, 2017, regarding; Complaint ID ***.The above-ieferenc'ed complaint didnot include a HIPA A authorization that would allow UPMCHP to disclose protected health
informationWithout a HIPAA-complaint authorization, UPMCHP is unable to provide a response to the Revdex.com regarding this complaintHowever, UPMCHP will determine whether the affected individual is a UPMCHP member and, if so, will respond directly to the affected individual with a more detailed response.Thank you for bringing this matter to our attentionShould you have any questions or require any additional information, please do not hesitate to contact me at ###-###-####.Sincerely,John S*** Staff Attorney UPMC Health Plan

RE*Complaint ID ***Dear Ms***:UPMC Health Plan, Inc* ("UPMCHP") has received and reviewed your letter dated December 1,regarding Complaint ID ***The above-referenced complaint did not include a HIPAA authorization that would allow UPMCHP to disclose protected health
information, Without a HIPAA-complaint authorization, UPMCHP is unable to provide a response to the Revdex.com regarding this complaint, However, UPMCHP will determine whether the affected individual is a UPMCHP member and, if so, will respond directly to the affected individual with a more detailed response,Thank you for bringing this matter to our attention, Should you have any questions or require any additional information, please do not hesitate to contact me at ###-###-####.Sincerely,Ariell A*** Staff AttorneyUPMC Health Plan

UPMC Health Plan, Inc, ("UPMCHP") has received and reviewed your letter dated April 17,2018, as well as the accompanying complaint.The above-referenced complaint did not include a HIPAAauthorization that would allow UPMCHP to disclose protected health informationWithout a HIPAA-compliant
authorization, UPMCHP is unable to provide a response to the Revdex.com regarding this complaintHowever, UPMCHP will determine whether the affected individual is a UPMCHP member and,, if so, will respond directly to the affected individual with a more detailed response.Thank you for bringing this matter to our attention, Should you have any further questions or require additional information, please do not hesitate to contact me at ###-###-####.Respectfully Submitted,Chad DG*** UPMC Health Plan

RE: Complaint ID #***Dear Ms***:UPMC Health Plan, Inc("UPMCHP") has received and reviewed your letter dated June 22,regarding additional concerns submitted by the complainant.Again, the above-referenced complaint did not include a HIPAA-compliant authorization that would allow UPMCHP to disclose protected health informationWithout a HIPAA-compliant authorization, UPMCHP remains unable .to provide a response to the Revdex.com regarding this complaint.Thank you for bringing this matter to our attentionShould you have any further questions or require additional information, please do not hesitate to contact me at ###-###-####.Respectfully Submitted,Chad ** G***Staff AttorneyUPMC Health Plan

Re: Complaint No*** Dear Ms***UPMC Health Plan, Inc, ('‘UPMCHP") has received and reviewed your letter dated December 12, 2016, as well as the accompanying complaintPlease accept the following as UPMCHP’s response to the complaintThe member complains that her health plan coverage
was terminated without timely noticeThe member states that she only learned that her coverage had been terminated effective December 1, when the pharmacy advised her on December 9, that she did not have coverageShe seeks reinstatement of her federally facilitated (FFM) UPMC EPO Silver plan.Investigation of the member’s complaint reveals a pattern of unpaid balances dating back to September In October 2016, the member was sent a letter advising of an unpaid balance with notice that her coverage would be terminated if the past due balance was not paidThe member also had an unpaid balance as of November 2016, and received a reminder call on November 15, that unpaid premiums were due by December 1, Upon investigating the member’s complaint, however, UPMCHP determined that due to an error with the member enrollment system, the member was not sent a termination warning letter in NovemberAs a result this error UPMCHP will be able to reinstate the member if she satisfies in full any balance on her account that remains past dueUPMCHP has outreached directly to the member to communicate this proposed resolution.Thank you for bringing this matter to our attentionIf you have any further questions or need any additional information, please do not hesitate to contact Stacey *J*** Esqat ###-###-####.Sincerely,UPMC HEALTH PLAN Legal Services Department

UPMC Health Plan, Inc("UPMCHP") has received and reviewed your letter dated April 6,2018/ as well as the accompanying complaintThe above-referenced complaint did not include a HIPAA authorization that would allow UPMCHP to disclose protected health informationWithout a HIPAA-compliant
authorization, UPMCHP is unable to provide a response to the Revdex.com, regarding this complaint However, UPMCHP will determine whether the affected individual is a UPMCHP member and, if so, will respond directly to the affected individual with a more detailed response,Thank you for bringing this matter to our attentionShould you have any further questions or require additional information, please do not hesitate to contact me at ###-###-####.Respectfully Submitted,Chad G*** UPMC Health Plan

RE; Complaint ID *** Dear Ms, ***:On April 21,2017, UPMC Health Plan, inc("UPMCHP,f) received a fax sent by Mr*** *** concerning UPMCHP's response to Complaint ID ***.As explained in UPMCHP's April response, without a HlPAA-complaint authorization, UPMCHP is unable to provide a response to the Revdex.com regarding this complaint.Although Mr*** provided an authorization form with his April fax, he did not provide UPMCHP's required authorization-and release formWe have attached a copy of that form for Mr, *** to fill out, sign, and submit if he desires.Should you have any questions or require any additional information, please do not hesitate to contact me at ###-###-####.Sincerely,John S*** Staff Attorney UPMC Health Plan

RE: Complaint ID ***Dear Ms*** ***;UPMC Health Plan, Inc("UPMCHP") has received and reviewed your letter dated January 31,2017, regarding Complaint ID ***.The complainant in question stated that an operational error had prevented his application and payment for his daughter's
health insurance plain from being processed correctly, leaving his daughter temporarily uninsured.In addition to reaching out to your office, the complainant also reached out directly to the Federally Facilitated Marketplace (also known as the healthcare.gov "Exchange"), which makes eligibility determinations regarding individuals who enroll in health insurance through the Exchange.The Exchange forwarded the complaint to UPMCHP, which determined based on the information provided that the complainant's daughter was eligible to have coverage reinstated back to January 1,On February 1, UPMCHP reinstated her insurance plan, effective retroactively to January UPMCHP considers this matter fully resolved, and we apologize for any inconvenience to the complainant or his family.Thank you for bringing this matter to our attention.Sincerely,Matthew S*Assistant CounselUPMC Health Plan

RE: Complaint ID ***Dear Ms***:UPMC Health Plart, Inc, ("UPMCHP") has received and reviewed your letter dated October 17, regarding Complaint ID ***.The above-referenced complaint did not include a HIPAA authorization that would allow UPMCHP to disclose protected health
informationWithout a HIPAA-complaint authorization, UPMCHP is unable to provide a response to the Revdex.com regarding this complaintHowever, UPMCHP will determine whether the affected individual is a UPMCHP member and, if so, will respond directly to the affected individual with a more detailed response,Thank you for bringing this matter to our attention, Should you have any questions or require any additional information, please do not hesitate to contact me at ###-###-####.Sincerely,Ariell A*** Staff Attorney UPMC Health Plan

Re: Complaint No*** by *** ***Dear Ms***:UPMC Health Plan, Inc(“UPMCHP”) has received and reviewed your letter dated November 11, 2015, as well as the accompanying complaint submitted by *** ***.As we discussed in a telephone call November 16, 2015, Mr***’s complaint
was not accompanied by a HIPAA compliant authorization to disclose PHIAs suchUPMC Health Plan has responded to Mr*** directly regarding his complaint.Thank you for bringing this matter to our attentionIf you have any further questions or need any additional information, please do not hesitate to contact me at ###-###-####.Sincerely,*** *** ***, Esquire Associate Counsel

Re: Complaint ID ***Dear Ms***:UPMC Health Plan, Inc("UPMCHP") has received and reviewed your letter dated August 9,2017, regarding Complaint ID ***.As explained inUPMCHP's August 1,response, without a HIPAA-compliant authorization, UPMCHP is unable to provide a response to the Revdex.com regarding this complaintWe have attached a copy of that form for Ms*** to fill out, sign, and submit if she desires.Should you have any questions or require any additional information, please do not hesitate to contact me at ###-###-####.Sincerely,Ariell A*** Staff Attorney UPMC Health Plan

February 21,2018Via Fax 412-922-*** *** *** Revdex.com Serving Western Pennsylvania Holiday Drive, Suite Pittsburgh, PA 15220RE: Complaint ID #***Dear Ms, ***:UPMC Health Plan, Inc, ("UPMCHP") has received and reviewed your letter dated February
11,2018, as well as the accompanying complaint.The above-referenced complaint did not include a HIPAA authorization that would allow UPMCHP to disclose protected health informationWithout a HTPAA-compliant authorization, UPMCHP is unable to provide a response to the Revdex.com regarding this complaintHowever, UPMCHP will determine whether the affected individual is a UPMCHP member and, if so, will respond directly to the affected individual with a more detailed response.Thank you for bringing this matter to our attentionShould you have any further questions or require additional information, please do not hesitate to contact me at *** ***.Respectfully Submitted,Chad *G*** UPMC Health Plan

Dear MsPalmer Edwards:UPMC Health Plan, Inc(“UPMCHP”) has received and reviewed your letter of February 1,2018, as well as the accompanying complaint filed by *** ** *** at the above-captioned file number.The above-referenced complaint did not include a HIPAA authorization that would allow UPMCHP to disclose protected health informationWithout a HIPAA-complaint authorization, UPMCHP is unable to provide a response to the Revdex.com regarding this complaintHowever, UPMCHP will determine whether the affected individual is a UPMCHP member and, if so, will respond directly to the affected individual with a more detailed response.Thank you for bringing this matter to our attentionShould you have any questions or require any additional information, please do not hesitate to contact me at *** ***UPMC Health PlanSincerely,Lakshmi D*** Staff Attorney UPMC Health Plan

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Address: 8009 34th Ave S Ste 850, Bloomington, Minnesota, United States, 55425-1786

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