Sent: Tuesday, July 26, 10:AM Subject: Complaint *** On complaint ***, Mr*** as a resolution wanted a new contract showing his down payment for $Attach you will find contract and other documents showing total amount of down payment and cancellationsYou will
see a total amount of $due to cancellations he had for the vehicle he was trading inOn the “Customer Cash Acknowledgment”, you can see the amount Mr*** put for $as cash down and the total amount of cancellation of $and signed by customers. Followed after that you will find receipt for the $down payment Mr*** gave and noted as down payment and signed by finance manager that receipted the down paymentPlease let me know you have any questionsThank you! Xenia M*** Executive Assistant to CAO, Natasha del Barrio Bert Ogden Auto Group
Sent: Tuesday, July 26, 10:AM Subject: Complaint *** On complaint ***, Mr*** as a resolution wanted a new contract showing his down payment for $Attach you will find contract and other documents showing total amount of down payment and cancellationsYou will
see a total amount of $due to cancellations he had for the vehicle he was trading inOn the “Customer Cash Acknowledgment”, you can see the amount Mr*** put for $as cash down and the total amount of cancellation of $and signed by customers. Followed after that you will find receipt for the $down payment Mr*** gave and noted as down payment and signed by finance manager that receipted the down paymentPlease let me know you have any questionsThank you! Xenia M*** Executive Assistant to CAO, Natasha del Barrio Bert Ogden Auto Group