Integrity Auto Solutions

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

The complaint involved "Product Issues"The issue was resolvedCustomer never complaint to me after issue was correctedThis person is no longer a customerThe services have been completed by my company with no EXTRA CHARGES

The complaint involved "Product Issues". The issue was resolved. Customer never complaint to me after issue was corrected. This person is no longer a customer. The services have been completed by my company with no...

EXTRA CHARGES.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

Review: I went to integrity auto solutions aka integrity auto systems and had an IID machine put in my car. From day 1 I had problemd with the hand set unit made by Drager interlock installed by Integrity Auto systems. It wiuld continuously read error. So I informed the company. They said they would look into it. The following 2 weeks ended with the hand set readind lock out. The car was in my drive way all nite so I had not driven it for sometime. I called and called getting no answer leaving several urgent messages on [redacted]'s cell phone. I then texted several times. Finely I had my wife try from her phone and got an answer on the first ring. Then he told me a code to type in the hand set to unlock the unit so I could start my car. Joe told me to come in and so I did he had to change the hand set. 2 months go by and he text messages me say I owe him $200.00 dollars for the hand set because it could not be repaired. I tryed to call several times only to not be answered of have my calls returned. And I still have not herd from him.Desired Settlement: I want the owner [redacted] to not charge me for his faulty equipment problems.

Business

Response:

The complaint involved "Product Issues". The issue was resolved. Customer never complaint to me after issue was corrected. This person is no longer a customer. The services have been completed by my company with no EXTRA CHARGES.

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.