Integrity Of California

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below First and foremost I had never even heard of Integrity of California nor sent them any informationSecond upon researching them online once they charged my account $I find a website that is not even active http://www.integrityofcalifornia.com/Further more in speaking with the Federal Trade Commission and other lenders they have all stated that charging a fee for processing an application is not only unethical but illegalAnd of any of the lenders I have ever spoke with when they contact me asking me to borrow money for my business or even personal, when they mention a processing fee upfront that is where the conversation endsHaving been in the financial industry myself for quite some time I know for a fact that running a credit bureau is a cost of doing businessIf this company can not cover its own costs by the points it makes on the loan, success fees it charges at funding or interest on the loan if they are direct lenders then they may need to consider another career path I expect my $to be refunded and no further actions will be takenThank you [redacted] *** Thunderstruck Signs Regards, [redacted] ***

Mr [redacted] accusations against our company and ethics are slanderous He cites a website that we vehemently adhere to, which states that application, appraisal or credit report fees are often charged, which is acceptable and in full compliance He claims that he did not authorize the charge, but his signature actually extends into the sentence that authorizes the charge! He signed the one-page application which contained three short paragraphs containing words that the signer below “certifies”, “understands”, “has read”, “acknowledges” and “agrees” to the statements contained within the paragraphs The last line, just above his signature, states that the signer understands that a charge of $will be assessed He provided us with his bank’s routing and account number by submitting a voided check to us, along with the completed application, his Driver’s License and numerous bank statements He was under no obligation to execute the application, submit it to our office, or willingly provide any of the additional banking and personal information that he did

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Mr. [redacted] DID submit information to our office and
from his personal e-mail address, which is why we have his bank account
information, Soc. Sec. number, DL number, home address, TAX ID number, etc.,
etc., He voluntarily supplied this information as well as other business and
personal documents. Mr. [redacted] DID authorize us to debit his account for
the $199 when he executed the one-page application. It IS legal to
charge a processing fee, and is done by millions of offices around the world
every day.  To quote what appeared on
the application, directly above Mr. [redacted] signature:  “Each signer
understands that a fee of $199 may be assessed for review and processing of
requests for merchant funding, and whether or not such funding is approved…”. Mr. [redacted] signature appears
immediately below this sentence.  We offer many types of business services to
business owners.  His assumption that
fees are covered in the points of a loan does not apply to our office since we
are not a direct lender. If Mr. [redacted] statements in his response that he has
been “in the financial industry for quite some time” are true, then he should
be VERY familiar with the basic principle of reading a document before signing
it.  We will not disclose or discuss the
nature of Mr. [redacted] request of our office, but if funding had been disbursed,
he would have been fine with fees coming out of the points and closing
costs.  However, that does not apply to
our office or to this authorized debit. 
In summary, he chose to provide information and documents, he chose to
sign the authorization, and he chose to submit all of that to our office for
review and processing.  He further tried
to slander us with his bank, and they have denied his claim for a refund,
stating that the charge WAS valid, his claims are
“unwarranted” and “unfounded”, and they are closing the file.

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Mr. [redacted] accusations against our company and ethics are
slanderous.  He cites a website that we vehemently
adhere to, which states that application, appraisal or credit report fees are
often charged, which is acceptable and in...

full compliance.  He claims that he did not authorize the
charge, but his signature actually extends into the sentence that authorizes
the charge!  He signed the one-page
application which contained three short paragraphs containing words that the
signer below “certifies”, “understands”, “has read”, “acknowledges” and
“agrees” to the statements contained within the paragraphs.  The last line, just above his signature,
states that the signer understands that a charge of $199 will be assessed.  He provided us with his bank’s routing and
account number by submitting a voided check to us, along with the completed
application, his Driver’s License and numerous bank statements.  He was under no obligation to execute the
application, submit it to our office, or willingly provide any of the
additional banking and personal information that he did.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
First and foremost I had never even heard of Integrity of California nor sent them any information. Second upon researching them online once they charged my account $199 I find a website that is not even active  http://www.integrityofcalifornia.com/. Further more in speaking with the Federal Trade Commission and other lenders they have all stated that charging a fee for processing an application is not only unethical but illegal. And of any of the lenders I have ever spoke with when they contact me asking me to borrow money for my business or even personal, when they mention a processing fee upfront that is where the conversation ends. Having been in the financial industry myself for quite some time I know for a fact that running a credit bureau is a cost of doing business. If this company can not cover its own costs by the points it makes on the loan, success fees it charges at funding or interest on the loan if they are direct lenders then they may need to consider another career path.  I expect my $199 to be refunded and no further actions will be taken. Thank you[redacted] Thunderstruck Signs 
Regards,
[redacted]