I visited this doctor's office in June of When I was billed shortly afterwards there was no coverage by my insuranceI then called my insurance and asked why and they explained it should be coveredAt that point I called the doctor's office and explained I had not paid as my insurance should cover the majority of thisI shared with them I was not trying to be delinquent just wanted insurance to pay their piece, so I knew the correct amount I was responsible forThey apologized and said they had been having issues and would re-submit to my insurance and bill me the remainderI thanked them and never heard from them againUntil years later I get a statement that they have sent me to collectionsI never received a phone call, statement anything from them explaining that I still owed them moneyWhen I called their business manager to address this she repeatedly told me that it was not their responsibility to check in with their customer and bill them and that I should had b
I visited this doctor's office in June of When I was billed shortly afterwards there was no coverage by my insuranceI then called my insurance and asked why and they explained it should be coveredAt that point I called the doctor's office and explained I had not paid as my insurance should cover the majority of thisI shared with them I was not trying to be delinquent just wanted insurance to pay their piece, so I knew the correct amount I was responsible forThey apologized and said they had been having issues and would re-submit to my insurance and bill me the remainderI thanked them and never heard from them againUntil years later I get a statement that they have sent me to collectionsI never received a phone call, statement anything from them explaining that I still owed them moneyWhen I called their business manager to address this she repeatedly told me that it was not their responsibility to check in with their customer and bill them and that I should had b