Inteliquent, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

Revdex.com:
I appreciate the reply and the company taking quick action.
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Thank you

Dear Revdex.com: Onvoy, LLC d/b/a Inteliquent (“Inteliquent”) submits this response to Case No***. Inteliquent is primarily a wholesale provider of telecommunications services to other carriers, resellers and service providers who use the services we provide in order
to provide their own wholesale or retail telecommunications services In this case, Inteliquent has disabled the number We have also advised our wholesale customer of the issue and asked them to investigate and take whatever further action is necessary to stop the calls Please don’t hesitate to contact me at *** with any additional questions or concernsThank youOnvoy, LLC d/b/a Inteliquent

Dear Revdex.com: Onvoy, LLC ("Onvoy") is primarily a wholesale provider of telecommunications services to other carriers, resellers and service providers who use the services Onvoy provides in order to provide their own wholesale or retail telecommunications services.
Because Onvoy provides wholesale services to other telecommunications service providers, the end user of telephone number ###-###-#### is not our customer. We have no information on file concerning the identity of the end user of the number nor do we have any information regarding the use of the number Onvoy is not making the calls or causing the calls to be made to the complainant Onvoy is not a telemarketer nor does it provide telemarketing services.In this case, we advised our wholesale customer of this complaint and instructed them to investigate and resolve this issueThe complainant should not receive any further calls from telephone number ###-###-####.Thank you.Onvoy, LLC

Dear Revdex.com:Onvoy, LLC ("Onvoy") submits this response to Case No***Onvoy is primarily a wholesale provider of telecommunications services to other carriers, resellers and service providers who use the services Onvoy provides in order to provide their own wholesale or
retail telecommunications services. Because Onvoy provides wholesale services to other telecommunications service providers, the end user of telephone number ###-###-#### is not our customer. We have no information on file concerning the identity of the end user of the number nor do we have any information regarding the use of the number. Onvoy is not making the calls or causing the calls to be made. Onvoy is not a telemarketer nor does it provide telemarketing servicesIn this case, we advised our wholesale customer of the complaint and requested that they investigate the use of the number and instruct their customer to permanently add the complainant’s telephone numbers it all do not call lists. Our customer has confirmed that this action was taken. The complainant should not receive any further calls from telephone number ###-###-####Thank youOnvoy, LLC

Dear Revdex.com: Onvoy, LLC (“Onvoy”) submits this response to the complaint of Ms*** ***, Case No*** concerning unwanted calls she is receivingOnvoy is primarily a wholesale provider of telecommunications services to other telecommunications carriers, resellers and
service providers who use the services Onvoy provides in order to provide their own wholesale or retail telecommunications services Onvoy is not making the calls or causing the calls to be made. Onvoy is not a telemarketer nor does it provide telemarketing servicesIn this case, Ms*** did not provide the telephone number or numbers making the calls. If she provides the calling number(s), and the calling number(s) belong to Onvoy, we can advise our customer or customers of the complaint and request that they initiate an investigation and take appropriate action to ensure that she does not receive any further calls from the number(s)Thank you

Initial Business Response /* (1000, 5, 2016/03/10) */
Dear Revdex.com,
Onvoy, LLC ("Onvoy") submits this response to the complaint of Ms. [redacted] concerning telephone number [redacted]; Case No. [redacted].
Onvoy, LLC is primarily a wholesale provider of telecommunications...

services to other carriers, service providers and resellers. Our customers use the services Onvoy provides in order to provide their own telecom services. Onvoy is not making or causing the calls to be made to her home, work and cell phone numbers.
In this case, telephone number [redacted] was disconnected on February 24, 2016 and has been inactive since that date. As such, Ms. [redacted] should not receive any further calls from this number.
If any calls were received after February 24, 2016, it is likely that the number that appears on her caller ID has been "spoofed." In addition, she reports that when she calls the number back she gets only a busy signal which further suggests that the number is spoofed. Caller ID spoofing occurs when the caller manipulates the information that appears on her caller id in order to hide the number from which the call is actually originating. In the case of spoofed numbers, we do not know what number is actually making the calls so we are unable to further investigate or stop the calls.
If the calls continue, we suggest she contact her own service provider and ask if they can trace the call back to its origination point. If she can provide an exact time and date that a call was received they may be able to determine the number from which the call is truly originating.
Thank you.
Initial Consumer Rebuttal /* (2000, 7, 2016/03/14) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Dear Revdex.com:Onvoy, LLC d/b/a Inteliquent (“Inteliquent”) submits this response to Case No. [redacted]. Inteliquent is primarily a wholesale provider of telecommunications services to other carriers, resellers and service providers who use the services we provide in order to...

provide their own wholesale or retail telecommunications services.   The complainant in this case is a wholesale customer who remitted a check for more than the amount due stated on his invoice.In this case, a check in the amount of the overpayment was sent to the complainant via overnight mail on August 22, 2017.  As such, we believe this issue has been satisfactorily resolved.Please don’t hesitate to contact me at [redacted] with any additional questions or concerns.Thank you.Onvoy, LLC d/b/a Inteliquent

Dear Revdex.com: Onvoy, LLC d/b/a Inteliquent (“Inteliquent”) submits this response to /Case No. [redacted].  Inteliquent is primarily a wholesale provider of telecommunications services to other carriers, resellers and service providers who use the services Inteliquent provides in...

order to provide their own wholesale or retail telecommunications services.   Inteliquent is not making the calls or causing the calls to be made.  Inteliquent is not a telemarketer nor does it provide telemarketing services. The complainant states that he is receiving unwanted calls but did not provide the telephone number or numbers from which he is receiving the calls.  We are unable to further investigate this complaint without knowing what numbers are making the calls.  If the complainant provides the calling number(s) and the number called, we will advise our customer or customers of the complaint, request that they initiate an investigation and take appropriate action to stop the calls. Thank you.Onvoy, LLC d/b/a Inteliquent

Dear Revdex.com:Onvoy, LLC d/b/a Inteliquent (“Inteliquent”) submits this response to Complaint No. [redacted]. Inteliquent and its subsidiaries are primarily wholesale providers of telecommunications services to other carriers, resellers and service providers who use the...

services Inteliquent provides in order to provide their own wholesale or retail telecommunications services.  Per our understanding of the facts in this case, the complainant, a customer of Comcast, commissioned a print advertisement that included a phone number as part of the text. The number was apparently misprinted in the advertisement and the complainant contacted Inteliquent, the owner of the misprinted number, requesting that we activate the number and port it to the complainant’s carrier.  Although the number does belong to Inteliquent, it is not in service and is, therefore, not portable.  We regret that we are unable to accommodate the complainant’s request.With respect to the referenced three-way phone call, we were unable to confirm the details described in the complaint, however, if the complainant wishes to provide additional details, we will investigate.Thank you.Onvoy, LLC d/b/a Inteliquent

Dear Revdex.com:Onvoy, LLC submits this response Case No. [redacted] concerning unwanted calls from telephone number ###-###-####.We have conducted a search of our records and have determined that this telephone number does not belong to Onvoy, LLC or its subsidiaries.  As such, we...

are unable to assist in stopping the calls.To the best of our knowledge, the number in question belongs to Bandwidth.com.  The complainant should contact Bandwidth.com for assistance with regard to this number.Please don't hesitate to contact me with any further questions or concerns.Thank you.