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Intelli Atlas Inc.

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Reviews Intelli Atlas Inc.

Intelli Atlas Inc. Reviews (8)

Dear *** ***, Thank you for taking the time to communicate to us why our service did not meet your expectationsWe have every desire to address your needs and provide the best
solution available to resolve your issue as soon as possibleWe at IntelliAtlas Inc., strive very hard to ensure customer satisfactionUnfortunately, the messages that were sent from your end were in an "offline" mode and it did not reach us in timely mannerWe received the communication on January ***, and promptly processes the refund of $An email confirmation was sent out to you in that effectPlease accept our sincerest apology for any trouble or inconvenience we have caused youAgain, we highly appreciate your feedback as it will assist us in becoming better at what we doAs with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customerIt’s our goal to retain you as a satisfied customer and will hope to serve you again in the future

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*** ** *** Dear *** ***, Many Of our customer are reporting these kind of
scams, where they got a call for refund of their services and the technician use free remote connection tools to connect to the computer and ask them to login to bank accountsWe have started sending emails to our customers stating that they should not give remote access to anybody claiming to be us or any other reputed company like Microsoft, HP etcBelow is the link from FTC website explaining the similar scams: *** The customer is the victim of similar scam, and we are willing to help him in all possible wayWe would have provided a refund instantly if customer would have called us directly, however customer has already disputed the charge with the bank and it would take more time for the bank to settle the disputeWe have a days money back guarantee and it is mentioned on website as wellOur goal is to provide highest level of customer service and customer satisfactionPlease reply to me in my email or call me if you need any further informationRegards, *** *** ###-###-#### (Direct Phone) ###-###-#### Extn (Work)

Dear ***, I understand that you have had trouble with the QuickBooks support you purchased from us on *** of January I understand that you have reached out to Revdex.com regarding the quality of service you received from usThank you for taking the time to communicate to us why
our service did not meet your expectationsPlease allow me to apologize for any inconvenience caused to you and for any miss communication from the agentWe at Intelliatlas, make every effort to inform our customers that we are third party service providerThis information is highlighted on our website, all advertisement material and the contract which is sent out to the customerWe have been experiencing high call volumes since a few weeks now and I apologize if the lines were busy, please feel free to write to us *** Please be assured that we haven't charged you for this transaction, The transaction was voided on February *** for $Please accept my sincerest apology for any trouble or inconvenience we have caused youAgain, we highly appreciate your feedback as it will assist us in becoming better at what we doAs with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customerIt’s our goal to retain you as a satisfied customer and will hope to serve you again in the futureThank you for your patience and please contact me for any further questionsBest Regards, Vaibhav S*** Intelliatlas Inc

Dear [redacted], I understand that you have had trouble with the QuickBooks support you purchased from us on [redacted] of January 2016. I understand that you have reached out to Revdex.com...

regarding the quality of service you received from us. Thank you for taking the time to communicate to us why our service did not meet your expectations. Please allow me to apologize for any inconvenience caused to you and for any miss communication from the agent. We at Intelliatlas, make every effort to inform our customers that we are third party service provider. This information is highlighted on our website, all advertisement material and the contract which is sent out to the customer. We have been experiencing high call volumes since a few weeks now and I apologize if the lines were busy, please feel free to write to us [redacted] Please be assured that we haven't charged you for this transaction, The transaction was voided on February [redacted] for $239.99. Please accept my sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future. Thank you for your patience and please contact me for any further questions. Best Regards, Vaibhav S[redacted] Intelliatlas Inc.

[redacted]
[redacted]
[redacted]
[redacted] Dear [redacted], Many Of our customer are reporting these kind of scams, where they got a call for refund of their services and the technician use free remote connection tools to connect...

to the computer and ask them to login to bank accounts. We have started sending emails to our customers stating that they should not give remote access to anybody claiming to be us or any other reputed company like Microsoft, HP etc. Below is the link from FTC website explaining the similar scams: [redacted] The customer is the victim of similar scam, and we are willing to help him in all possible way. We would have provided a refund instantly if customer would have called us directly, however customer has already disputed the charge with the bank and it would take more time for the bank to settle the dispute. We have a 30 days money back guarantee and it is mentioned on website as well. Our goal is to provide highest level of customer service and customer satisfaction. Please reply to me in my email or call me if you need any further information. Regards, [redacted] ###-###-#### (Direct Phone) ###-###-#### Extn 8023 (Work)

Dear [redacted], Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. We at IntelliAtlas Inc., strive very hard to...

ensure customer satisfaction. Unfortunately, the messages that were sent from your end were in an "offline" mode and it did not reach us in timely manner. We received the communication on January [redacted], 2016 and promptly processes the refund of $108.87. An email confirmation was sent out to you in that effect. Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
  I request that this case number be closed as I have received my credit back on my credit card.[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
 
I request that this case number be closed as I have received my credit back on my credit card.
[redacted]

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Address: 120 East 62nd Street, Apt 2B, New York, New York, United States, 10065-8180

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Shady, yet now dead: once upon a time this website was reported to be associated with Intelli Atlas Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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