***,? I'm surprised you chose to communicate through the Revdex.com as we have responded to your communications immediately and this morning was the first time you called on this matterIn turn we emailed you with questions regarding this issue and you chose to file this claim before we had a chance to determine a plan of actionWe replaced your filter as a courtesy because you are ? a good customerAfter reviewing your water sample from that day it shows your water is far out of balance and you only used our free water testing twice in the last two years.? ? Moving forward with the pump issue we require more information as requested in our previous email before we can schedule a service callWe will see what we can do about completing this as a warranty service call by sharing the information you provide with the manufacturer.? Please respond to [redacted] @ [redacted] .com so we can move forwardRespectfully, Robert S.President
Everyone knows it's not a filter issueThe filter they sold us has damaged out heat pump and thermostat? in which the hot tub will not work properly? We keep getting error messages and the hot tub shuts off? We need a service call to take apart the front doors and inspect? the thermostat? and heat pump by isolating? the water (so we don't have to empty the water and if we do, then they can pay for the water replacement) and removing each part to either repair or replace because of the damage from the bad filters that were soldphotos attached? the filter has already been replaced so coming out on a service charge to look at the filter that they already have in their shop in a scam because it will automatically be a charge because there is no filter to even look atthere is the one existing filter that we bought at the same time as the one that went badthen the other is the filter they replacedbut the residual damage is to our heat pump and thermostat? creating the errors? and shutting down the hot tub
***,? I'm surprised you chose to communicate through the Revdex.com as we have responded to your communications immediately and this morning was the first time you called on this matterIn turn we emailed you with questions regarding this issue and you chose to file this claim before we had a chance to determine a plan of actionWe replaced your filter as a courtesy because you are ? a good customerAfter reviewing your water sample from that day it shows your water is far out of balance and you only used our free water testing twice in the last two years.? ? Moving forward with the pump issue we require more information as requested in our previous email before we can schedule a service callWe will see what we can do about completing this as a warranty service call by sharing the information you provide with the manufacturer.? Please respond to [redacted] @ [redacted] .com so we can move forwardRespectfully, Robert S.President
Everyone knows it's not a filter issueThe filter they sold us has damaged out heat pump and thermostat? in which the hot tub will not work properly? We keep getting error messages and the hot tub shuts off? We need a service call to take apart the front doors and inspect? the thermostat? and heat pump by isolating? the water (so we don't have to empty the water and if we do, then they can pay for the water replacement) and removing each part to either repair or replace because of the damage from the bad filters that were soldphotos attached? the filter has already been replaced so coming out on a service charge to look at the filter that they already have in their shop in a scam because it will automatically be a charge because there is no filter to even look atthere is the one existing filter that we bought at the same time as the one that went badthen the other is the filter they replacedbut the residual damage is to our heat pump and thermostat? creating the errors? and shutting down the hot tub