Initial Business Response / [redacted] (1000, 5, 2016/12/14) */ [redacted] We acknowledged all calls from this customerThere were parts damaged by the trucking company and we replaced them allThere was premature wearing on the cover that was due to improper installation by the customer Please have the customer send the product back for a full refund [redacted] Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/12/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) To this day I have a number of parts which are still damaged and not replaced I have two shelters from this company, the new one in dispute and an older one which is years oldBoth products are installed by me using the same techniques yet the older dome has none of the damage visible on the new one Return is an option however it is -Deg C outside, the take down is a substantial amount of work and the pakaging is considerable as well considering the size of the stucture An individual impartial person can, with prior arrangements, come onto my property and as the damage to report back Can Cover-Tech inc hire an private contractor to take down the structure and return it to take any further liability off of me in case any more damages occur [redacted]
Initial Business Response /* (1000, 5, 2016/12/14) */
[redacted]
We acknowledged all calls from this customer. There were parts damaged by the trucking company and we replaced them all. There was...
premature wearing on the cover that was due to improper installation by the customer.
Please have the customer send the product back for a full refund.
[redacted]
Initial Consumer Rebuttal /* (3000, 7, 2016/12/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
To this day I have a number of parts which are still damaged and not replaced.
I have two shelters from this company, the new one in dispute and an older one which is 5 years old. Both products are installed by me using the same techniques yet the older dome has none of the damage visible on the new one.
Return is an option however it is -26 Deg C outside, the take down is a substantial amount of work and the pakaging is considerable as well considering the size of the stucture.
An individual impartial person can, with prior arrangements, come onto my property and as the damage to report back.
Can Cover-Tech inc hire an private contractor to take down the structure and return it to take any further liability off of me in case any more damages occur.
[redacted]
Initial Business Response / [redacted] (1000, 5, 2016/12/14) */ [redacted] We acknowledged all calls from this customerThere were parts damaged by the trucking company and we replaced them allThere was premature wearing on the cover that was due to improper installation by the customer Please have the customer send the product back for a full refund [redacted] Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/12/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) To this day I have a number of parts which are still damaged and not replaced I have two shelters from this company, the new one in dispute and an older one which is years oldBoth products are installed by me using the same techniques yet the older dome has none of the damage visible on the new one Return is an option however it is -Deg C outside, the take down is a substantial amount of work and the pakaging is considerable as well considering the size of the stucture An individual impartial person can, with prior arrangements, come onto my property and a
s the damage to report back Can Cover-Tech inc hire an private contractor to take down the structure and return it to take any further liability off of me in case any more damages occur [redacted]
Initial Business Response /* (1000, 5, 2016/12/14) */
s the damage to report back.
[redacted]
We acknowledged all calls from this customer. There were parts damaged by the trucking company and we replaced them all. There was...
premature wearing on the cover that was due to improper installation by the customer.
Please have the customer send the product back for a full refund.
[redacted]
Initial Consumer Rebuttal /* (3000, 7, 2016/12/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
To this day I have a number of parts which are still damaged and not replaced.
I have two shelters from this company, the new one in dispute and an older one which is 5 years old. Both products are installed by me using the same techniques yet the older dome has none of the damage visible on the new one.
Return is an option however it is -26 Deg C outside, the take down is a substantial amount of work and the pakaging is considerable as well considering the size of the stucture.
An individual impartial person can, with prior arrangements, come onto my property and a
Can Cover-Tech inc hire an private contractor to take down the structure and return it to take any further liability off of me in case any more damages occur.
[redacted]