I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Allergy Partners did not respond other than to hide behind HIPAAThey have been unwilling to discuss my concerns directly with me in a constructive manner directly with me, and have been unable to provide documentation showing where I authorized them to order the allergy serum
Regards,
*** *** ***
Unfortunately we are unable to respond to specific concerns raised by a patient, since suchresponses are public and we are bound by federal and state laws to maintain the confidentialityof our patient informationAlthough we cannot speak to a particular patient's experience, weare very committed to
providing tho highest quality of care to all of our patientsOur patients'health and well-being are important to us and we do not order any treatment without theconsent of the patient.*** *** *** *** *** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Allergy Partners did not respond other than to hide behind HIPAAThey have been unwilling to discuss my concerns directly with me in a constructive manner directly with me, and have been unable to provide documentation showing where I authorized them to order the allergy serum
Regards,
*** *** ***
Unfortunately we are unable to respond to specific concerns raised by a patient, since suchresponses are public and we are bound by federal and state laws to maintain the confidentialityof our patient informationAlthough we cannot speak to a particular patient's experience, weare very committed to
providing tho highest quality of care to all of our patientsOur patients'health and well-being are important to us and we do not order any treatment without theconsent of the patient.*** *** *** *** *** ***