Interactive Financial Marketing Group

We switched to a new server a month ago which caused this errorAs a result, we have manually removed [redacted] from our Email marketing listing so he should not receive any more emailsWe apologize for any inconvenience this may causedIf we can be of further assistance, please give us a call.Sincerely, Dorothy D [redacted] Controller [redacted]

We switched to a new server a month ago which caused this errorAs a result, we have manually removed *** *** *** from our Email marketing listing so he should not receive any more emails.We apologize for any inconvenience this may caused.If we can be of further assistance, please give
us a call.Sincerely,Dorothy D***Controller***

This is in response to your Revdex.com complaint # [redacted] we received on 5/19/2017. First, Interactive Financial Marketing Group's mission is to help automotive dealers nationwide sell more cars by referring qualified consumers who are interested in buying a car. When a consumer applies for a car loan on...

one of our many websites, we work with other automotive dealers nationwide, and third party affiliates to help them get auto financing. Consequently, since we are not a lender, we do not pull credit. Second, according to our internal review, your loan application (see attached two copies) was sold to us twice from two of our affiliate partners. The first time we received it was on 09/29/2015 from [redacted]. Their address is [redacted] The contact person is [redacted] ([redacted]). Then on 5/10/2017 we received your application again from [redacted] The contact  person is [redacted] ([redacted]). During both of these times, we in turn sold your application to [redacted] an automotive dealership. Their address is [redacted]  [redacted] Please also note that we do not provide full social security numbers on our loan applications. The auto dealer is responsible for contacting the consumer to obtain that information as well as the authorization to pull credit. If they pulled your credit without your permission then they would be responsible for contacting the credit bureaus and would be responsible for removing any information from your credit files. Furthermore, we have taking steps to remove your data from our database and all of your information have been purged from our system. Thank you from bringing this matter to our attention. We take consumer complaints very seriously.  Please accept our apology for any inconvenience this may have caused. If you need additional information, please feel free to contact me. Sincerely, Dorothy D[redacted] Controller

We switched to a new server a month ago which caused this error. As a result, we have manually removed [redacted] from our Email marketing listing so he should not receive any more emails.
We apologize for any inconvenience this may caused.
If we can be of further...

assistance, please give us a call.Sincerely,
Dorothy D[redacted]
Controller
[redacted]

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].
Regards,
[redacted]

June 7, 2017   To: [redacted]       Revdex.com Case #: [redacted]  This is in response to your Revdex.com complaint we received on 05/30/2017. First, Interactive Financial Marketing Group's mission is to help automotive dealers nationwide sell more cars by referring qualified...

consumers who are interested in buying a car. When a consumer applies for a car loan on one of our many websites, we work with other automotive dealers nationwide, and third party affiliates to help them get auto financing. Consequently, since we are not a lender, we do not pull credit. Second, according to our internal review, your loan application did not come from our website. Your loan application (see attached) was sold to us from one of our affiliate partners. We received it on 05/25/2017 from [redacted] Their address is [redacted]. The contact person is [redacted] We in turn sold your application to [redacted] an automotive dealership. Their address is [redacted]  Please also note that we do not provide full social security numbers on our loan applications. The auto dealer is responsible for contacting the consumer to obtain that information as well as the authorization to pull credit. If they pulled your credit without your permission then they would be responsible for contacting the credit bureaus and would be responsible for removing any information from your credit files. Furthermore, we have taking steps to remove your data from our database and all of your information have been purged from our system. Thank you from bringing this matter to our attention. We take consumer complaints very seriously.  Please accept our apology for any inconvenience this may have caused. If you need additional information, please feel free to contact me. Sincerely, Dorothy D[redacted] Controller

Review: This company fraudulently submitted an application to a car dealership without my consent. I had no knowledge of this until the dealership contacted me. I am considering seeking other avenues since I feel my identity is at risk by this company.Desired Settlement: I want an explanation from a [redacted] to explain how they got my personal info and why they fraudulently submitted an auto application without my knowledge of it.

Business

Response:

[redacted]

The Revdex.com

Phone: [redacted]

Re: Revdex.com Case # [redacted]

[redacted],

Thank you for bringing[redacted] concerns to our attention. The privacy and security of consumer information is a priority for us. We will make every effort to resolve this issue.

Interactive Financial Marketing Group (IFMG), also known as [redacted], connects consumers who wish to purchase a vehicle with financing to sources of lending. Our network includes local auto dealers who specialize in a wide range of consumer credit situations to efficiently match consumers with the right loan.

IFMG uses a variety of advertising and marketing channels to generate car loan applications for its network. One such channel is affiliate advertising. [redacted] car loan application originated with an affiliate of IFMG on 9/4/13. The sequence of events follows: