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Interactive Medical Systems Corp

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Reviews Interactive Medical Systems Corp

Interactive Medical Systems Corp Reviews (3)

My wife is a school teacher and we have health insurance through [redacted]. My wife started getting us dental insurance and I went in for a dental cleaning. The dental office said I was overdue for xrays. I told the dental office we had dental insurance but I could not afford to get xrays unless it was covered. The lady at dental office said she wold call Interactive Medical Systems and find out if I wold be covered to get xrays. She called and they told my dental office I was covered 100% and that it was included under preventative care. So I got xrays. And then I received a bill from Interactice for 140.16. I called them and they said I was a late enrollee and was not covered. If I was not covered for some reason or for any reason they should have told my dental office that when they called. I have tried 3 times to work this out with Interactive Medical Systems and they refuse to help in any way. I spoke with [redacted] supervisor and she knows that their office had all the facts they needed, our enrollment date and whether or not xrays are covered, and they gave out wrong inaccurate information.Product_Or_Service: Dental InsuranceAccount_Number: [redacted]/////Desired SettlementI would like for Interactive Medical Systems, Inc. adjust our bill or work with my dental office and somehow adjust our bill and pay for the services that Interactive Medical System informed my dentist office would be covered. I would also like to ask them to please don't make this mistake with other customers of theirs because people like us don't have a lot of money and these mistakes cost us too much! Thank you! /////

I have dental insurance through Interactive Medical Systems and they denied a claim for the procedure that they should have paid out. On the dental benefits summary sheet provided by Interactive Medical Systems it says that Periodontics (surgical and non-surgical) are covered at 80% after deductible. I had surgical periodontal work done on June 29, and submitted a claim post-procedure. Interactive Medical Systems denied the entire claim saying that it was not covered. Desired SettlementI would like Interactive Medical Systems to stop playing insurance games and pay out the claim that I am owed for the surgery I received as promised on their benefits summary sheet.

this company will not give you estimated cost coverage for dental proceedures when requestedHave dental insurance with this company through employeer have been trying to get an estimate on how much insurance will pay for certian dental proceedures and can not get them to give me any answersDesired Settlementwant to know how much they will pay for certain dental proceeduresBusiness Response This information will be supplied if a predetermination of benefits form is submitted. A regular dental claim form is used for the predetermination of benefits. The covered Employee fills out the Employee section of the form and then gives the form to the Dentist. The Dentist must itemize all recommended services and costs and attach all supporting x-rays to the form. The Dentist should send the form to the Claims Administrator at this address: [redacted], ([redacted]) [redacted]. The Claims Administrator will notify the Dentist of the benefits payable under the Plan. The Covered Person and the Dentist can then decide on the course of treatment, knowing in advance how much the Plan will pay.

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Description: Insurance Claim Processors

Address: 11635 Northpark Dr STE 330, Wake Forest, North Carolina, United States, 27587-6525

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