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Interfashion Hair Design

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Interfashion Hair Design Reviews (1)

Dear Revdex.com, This letter is a response to the complaint ID #*** at Interfashion SalonThe customer walks into the salon asking for a full face threading. Before the service, she mentions that she has super sensitive skin and she is already aware the she will have a
bad breakoutThe stylist at this point recommends her not to go through with the service if she already knows that it causes such a negative reactionAfter a few minutes of insistence by the customer though, the stylist agrees to helping the client by performing the threading. Once the stylist started threading her face, she noticed observable changes such as swelling, redness, and breakoutsThe stylist immediately stopped and grabbed a bag ice for the clientShe laughed it off, saying that it's okay and she is completely fine with the reaction because she is use to itAt this time the client continued to insist that the stylist finish what she started and that she'll be okayShe even asked the stylist to get around the eyes multiple times to make sure she gets all the hair. The stylist continued and was as careful as possible with an assistant holding a bag of ice in case the client requested it. After the service was completed, the client checked her whole face thoroughly, applied the ice on her face because of swelling and complimented the stylist for her workThere was no bleeding or cuts at the time otherwise she would have said something or it would have been noticeable to at least one of the multiple employees which were around her at the timeShe went to the register, paid for the service and complimented the stylist once more before leaving. The next day she returned and started to complain about the service in a very rude and disrespectful wayShe was loud and trying to gather attention saying that her face was all cut upTo resolve the situation quickly the owner calmly decided to refund her $and asked the client not to return to the storeFrom our perspective it seemed like she was planning to get the service done knowing how her skin was going to react and figured she would be able to come back and get her money back after throwing a tantrum in the middle of the salonI wouldn't be surprised if she has done this to other salons as well. Sincerly, *** *** Interfashion Hair Salon

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Address: 4199 Campus Dr Ste B, Irvine, California, United States, 92612-2698

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