Interiorexpress

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11154131, and find that this resolution is satisfactory to me Sincerely, Charise [redacted] I am hopeful to receive my furniture this week for final resolution

Hi,? Customer accepted a discount to keep item as is and we also sent customer the needed parts as requested.? Thank you?

Hi, Customer accepted a discount to keep item as is and we also sent customer the needed parts as requestedThank you

We are in contact with Charise [redacted] we getting the white glove delivery service for her I confirmed that is she getting the correct set As far of the pricing our web site states the prices are for Chicagoland pick up and delivery service Since she lives out of state she was charge the set is so the total is Roberto [redacted] | Store Manager | Wholesale Interiors / Baxton Studio | Supreme Dr | Bensenville, IL | T:630-238-8877x| F:630-238-| r [redacted] @wholesale-interiors.com | www.wholesale-interiors.com

Complaint: [redacted] I am rejecting this response because: I did not accept the $refundThey sent it to my wife's account disregarding the requests I had made before I consider a refundPlease read the emails I sent to [redacted] Interiors and [redacted] that I could not attach to complaint but sent to [email protected] told them I wanted to return the refund but they said I couldn'tAnd the buttons they sent were impossible to attachPhotos of the buttons are also in my emailsTHEY ARE NOT HONORING THEIR WARRANTY AGAINST MANUFACTURE'S DEFECTS Sincerely, [redacted]

Hi, We are a wholesale supplier to [redacted] .com and do not have any direct consumer relationships We don't collect credit card, shipping or order information on our side and therefore do not have you as a customer of record While I can see what happened is frustrating and I very much hope you resolve this situation, [redacted] is your vendor of record and you would need to shoot them an email or call them to resolve this issue, which I'm sure they will be happy to doThanks-

We are in contact with Charise [redacted] we getting the white glove delivery service for her.? ? I confirmed that is she getting the correct set.? ? As far of the pricing our web site states the prices are for Chicagoland pick up and delivery service? Since she lives out of state she was charge the set is so the total is ? Roberto [redacted] | Store Manager | Wholesale Interiors / Baxton Studio | Supreme Dr | Bensenville, IL | T:630-238-8877x| F:630-238-| r [redacted] @wholesale-interiors.com | www.wholesale-interiors.com

Complaint: ***
I am rejecting this response because: I did not accept the $refundThey sent it to my wife's account disregarding the
requests I had made before I consider a refundPlease read the emails I sent to *** Interiors and *** *** that I could not attach to complaint but sent to [email protected] told them I wanted to return the refund but they said I couldn'tAnd the buttons they sent were impossible to attachPhotos of the buttons are also in my emailsTHEY ARE NOT HONORING THEIR WARRANTY AGAINST MANUFACTURE'S DEFECTS.
Sincerely,
*** ***

Hi, Please reach out to the original company you purchased this item fromSince we have submitted a refund and replacement parts have been processed from our end. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11154131, and find that this resolution is satisfactory to me
Sincerely,
Charise ***i am hopeful to receive my furniture this week for final resolution

Hi, We are a wholesale supplier to ***.com and do not have any direct consumer relationships. We don't collect credit card, shipping or order information on our side and therefore do not have you as a customer of record. While I can see what happened is frustrating and I very much
hope you resolve this situation, *** is your vendor of record and you would need to shoot them an email or call them to resolve this issue, which I'm sure they will be happy to do. Thanks-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11154131, and find that this resolution is satisfactory to me
Sincerely,
Charise ***i am hopeful to receive my furniture this week for final resolution

Hi, Customer accepted a discount to keep item as is and we also sent customer the needed parts as requested. Thank you

We are in contact with Charise *** we getting the white glove delivery service for her.? ? I confirmed that is she getting the correct set.? ? As far of the pricing our web site states the prices are for Chicagoland pick up and delivery service? Since she lives out of
state she was charge the set is so the total is ? Roberto *** | Store Manager | Wholesale Interiors / Baxton Studio | Supreme Dr | Bensenville, IL | T:630-238-8877x| F:630-238-| r***@wholesale-interiors.com | www.wholesale-interiors.com

Hi,? Please reach out to the original company you purchased this item fromSince we have submitted a refund and replacement parts have been processed from our end.? Thank you

We are in contact with Charise [redacted] we getting the white glove delivery service for her.   I confirmed that is she getting the correct set.   As far of the pricing our web site states the prices are for Chicagoland pick up and delivery service.  Since she lives out of...

state she was charge 275.00 the set is 1061 so the total is 1336.   Roberto [redacted] | Store Manager | Wholesale Interiors / Baxton Studio | 991 Supreme Dr | Bensenville, IL 60106 | T:630-238-8877x261 | F:630-238-8470 | r[redacted]@wholesale-interiors.com | www.wholesale-interiors.com

Complaint: [redacted]
I am rejecting this response because: I did not accept the $50. refund. They sent it  to my wife's account  disregarding the...

requests I had made before I consider a refund. Please read the emails I sent to [redacted] Interiors and [redacted] that I could not attach to complaint but sent to [email protected]. I told them I wanted to return the refund but they said I couldn't. And the buttons they sent were impossible to attach. Photos of the buttons are also in my emails. THEY ARE NOT HONORING THEIR WARRANTY AGAINST MANUFACTURE'S DEFECTS. 
Sincerely,
[redacted]

Hi, We are a wholesale supplier to [redacted].com and do not have any direct consumer relationships.  We don't collect credit card, shipping or order information on our side and therefore do not have you as a customer of record.  While I can see what happened is frustrating and I very much...

hope you resolve this situation, [redacted] is your vendor of record and you would need to shoot them an email or call them to resolve this issue, which I'm sure they will be happy to do. Thanks-

Hi, Customer accepted a discount to keep item as is and we also sent customer the needed parts as requested. Thank you