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Interiors of Excellence

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Interiors of Excellence Reviews (2)

RE: ID number [redacted] To Whom It May Concern:We received a complaint letter regarding a transferred patient, [redacted] ***, regarding her invoice and being sent to a collection agencyThe patient was here September 23, for an office visit and flu shotHer charge for the office visit was $ and $for the flu shot and administration for the flu shotThe patient paid $on September 23, The patient received an invoice for $for the remaining balanceIn March of we tried contacting the patient to confirm her address, but could not get a hold of the patient.We told the billing office to write off the remaining balance in March of because we could not get a hold of the patientThe billing office did not write off the balance, but sent the patient to collections in October of We contacted the billing office today and explained the complaint and that we told them to write off this balance in March of They contacted the collection agency March 28, and the collection agency has closed the account and the balance has been cleared (see attached statement).We would like to apologize for this.Thank you,Henry [redacted] S [redacted] l, M.DHenry *S [redacted] M.D., IncNew Paris Rural Health Clinic [redacted] ###-###-#### (phone) ###-###-#### (fax)

RE: ID number [redacted]To Whom It May Concern:We received a complaint letter regarding a transferred patient, [redacted], regarding her invoice and being sent to a collection agency. The patient was here September 23, 2016 for an office visit and flu shot. Her charge for the office visit was $82.00...

and $57.00 for the flu shot and administration for the flu shot. The patient paid $82.00 on September 23, 2016. The patient received an invoice for $57.00 for the remaining balance. In March of 2017 we tried contacting the patient to confirm her address, but could not get a hold of the patient.We told the billing office to write off the remaining balance in March of 2017 because we could not get a hold of the patient. The billing office did not write off the balance, but sent the patient to collections in October of 2017. We contacted the billing office today and explained the complaint and that we told them to write off this balance in March of 2017. They contacted the collection agency March 28, 2018 and the collection agency has closed the account and the balance has been cleared (see attached statement).We would like to apologize for this.Thank you,Henry ** S[redacted]l, M.D. Henry *. S[redacted] M.D., Inc. New Paris Rural Health Clinic [redacted] ###-###-#### (phone) ###-###-#### (fax)

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Address: 2428 115th Ave, Princeton, Minnesota, United States, 55371-6200

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