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International Alden Distributor

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International Alden Distributor Reviews (4)

Complaint: [redacted] I am rejecting this response because: I called and tried to cancel within the three days and no one answered my callsIt is not my fault that I was only given the saleswoman's cell phoneI tried to cancel within the time frameI called the number we got in Eureka (the actual company) and they basically told me I was out of luck because I should have contacted them in the first placeI had no idea at that point, no one told me any of this, I was told to call the number we were given which was the cell phoneI even went up there and all they said they would do is keep the vacuum but I would still have to pay for itThis is not rightThis vacuum hasn't even been used except for the demonstrationWe just received a bill for the first payment being past due We want our refundSincerely, [redacted] ***

The family did treat themselves on buying a Kirby The company, International did provide a call back number for bags, belts and shampoos Amy did call back but the reason was to schedule an appointment for Kirby College, not to cancel International did take the representative that sold the Kirby to do the Kirby College Results were a success and there was no known issue About a month later after Kirby College and the cancellation period, they came to the office to try to cancel

The family did treat themselves on buying a Kirby.  The company, International did provide a call back number for bags, belts and shampoos.  Amy did call back but the reason was to schedule an appointment for Kirby College, not to cancel.  International did take the representative...

that sold the Kirby to do the Kirby College.  Results were a success and there was no known issue.   About a month later after Kirby College and the cancellation period, they came to the office to try to cancel.

Complaint: [redacted]
I am rejecting this response because:
I called and tried to cancel within the three days and no one answered my calls. It is not my fault that I was only given the saleswoman's cell phone. I tried to cancel within the time frame. I called the number we got in Eureka (the actual company) and they basically told me I was out of luck because I should have contacted them in the first place. I had no idea at that point, no one told me any of this, I was told to call the number we were given which was the cell phone. I even went up there and all they said they would do is keep the vacuum but I would still have to pay for it. This is not right. This vacuum hasn't even been used except for the demonstration. We just received a bill for the first payment being past due.  We want our refund. Sincerely,
[redacted]

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Address: 524 St. Louis Rd, Collinsville, Illinois, United States, 62234

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