International Dining Club

IDC has very deceptive advertising. I'm surprised they are getting away with it!
First of all the ad says that the offers can be used every day. When we received our package the first thing we noticed was that you can't use them between Memorial Day and Labor Day!I. So you are losing 3 months out of 12. Not to mention that this would be the best time for most people to use the coupons during vacation time.
Also, there are very few in the buy one get one category. Most you need to order 2 drinks as well, and many give only a specific amount off, mostly in the $10 range. The $10 off when buying a buffett, in most cases, doesn't cover half of one buffett.
Save your money and skip this offer. You can be sure we won't do this again.

Most restaurants do not offer 2 for 1, most are $10 off and others are 25% off. They are not good between memorial day and labor day in Myrtle Beach. The coupons are for food only, no coupons for car services or movies etc.

Review: I made a purchase with the International Dining Club almost a year ago today, and immediately when I received the product I realized that it was not the product advertised or the product I intended on purchasing. Several of the coupons were for businesses that were no longer operating, and a few of them were for businesses that informed me that they would not even accept the coupons at their facility. I informed IDC customer service that these restaurants told me that they no longer honor the coupons that they are selling to people, yet they continued to keep those restaurants on their website without looking into it any further. I was then informed that they would not honor a refund, but would instead send me new coupons to restaurants as they received them. I never received a single coupon from them, even though their website has shown and currently shows several new restaurants now working with them. I contacted their customer service today and spoke with the same woman, and she told me that they would not honor our previous agreement, and that I would have to purchase a new subscription from them if I wanted the coupons for the other restaurants. I kept all of the emails documenting everything that she had promised me, and the emails admitting that she would not follow through with the previous agreement.Desired Settlement: I would either like a refund for my original purchase amount or for them to follow through with our original agreement to send me coupons to the new restaurants.

Business

Response:

International Dining Club sells memberships to the public to use at restaurants and other attractions. We have programs in various cities across the country. The program in question is for the Roanoke area.

When our members experience problems with our participants for various reasons, we either try to rectify the problem with our participants or we will send a dissatisfied member new participant certificates that were not previously issued to said member. We did add new participants to theRoanoke area during this members year long membership, but it must have slipped through the cracks and were not sent.

Therefore, IDC will issue a full credit for said members membership

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]

I have reviewed the offer made by the business in reference to complaint ID 9716453, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [email protected].

Regards,

Jennifer Hammond