I, too ordered ONE on line product and have been charged for TWO ADDITIONAL products that I did not authorizeThe phone numbers for this "Business" are not functional and I have been forced to block my credit card just to insure that no additional purchases will be addedIn the meantime, I am still out of my money with seemingly no recourseWould NOT recommend this company to anyoneThere should be a law against businesses operating in this manner
I ordered a product on-line - big mistake Attached to it were two magazines, neither of which was desired by me The charges for them appeared on my credit card bill One was cancelled with one call.The other ladies health publication has proven much more difficult to cancel, and get a refund Phone call messages are not returned, and the on-line site seems to be totally ineffective
REGARDING Revdex.com CASE#: [redacted] To Whom It May Concern:
white; font-size: 10pt; font-family: Arial;">Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experience. We have implemented on our website that the consumer must check the YES box to indicate that they have read through the terms and conditions of our companies polices and agree to these terms and condition. Once the box is checked YES and the purchase information is entered; then the consumer is enrolled into our program and the orders are processed. The website always offers the terms and conditions available for the consumer, the product details and the customer support information. Our company policy is to ensure that we advertise our customer support information on all aspects to ensure that it is convenient for the consumer. We have this detail listed on the merchandise bottles, email confirmations sent directly to the customer email address provided on their account, the invoices sent with shipment and the product website. After reviewing the customer account; we have issued the customer the following refunds in the interest of amicable resolution: 10/11/2016 - Refunded - $29.97 Trans-ID: 13026123 Refunds are made to the source of the original payment, and processing generally takes 7 to 10 business days. The subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelled. We hope this will satisfy the customer's concerns as well abide by our policies. Our interest in resolution is genuine. Please contact us at [redacted] to contact us directly. Regards,
[redacted]
I, too ordered ONE on line product and have been charged for TWO ADDITIONAL products that I did not authorizeThe phone numbers for this "Business" are not functional and I have been forced to block my credit card just to insure that no additional purchases will be addedIn the meantime, I am still out of my money with seemingly no recourseWould NOT recommend this company to anyoneThere should be a law against businesses operating in this manner
I ordered a product on-line - big mistake Attached to it were two magazines, neither of which was desired by me The charges for them appeared on my credit card bill One was cancelled with one call.The other ladies health publication has proven much more difficult to cancel, and get a refund Phone call messages are not returned, and the on-line site seems to be totally ineffective
REGARDING Revdex.com CASE#: [redacted] To Whom It May Concern:
white; font-size: 10pt; font-family: Arial;">Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experience. We have implemented on our website that the consumer must check the YES box to indicate that they have read through the terms and conditions of our companies polices and agree to these terms and condition. Once the box is checked YES and the purchase information is entered; then the consumer is enrolled into our program and the orders are processed. The website always offers the terms and conditions available for the consumer, the product details and the customer support information. Our company policy is to ensure that we advertise our customer support information on all aspects to ensure that it is convenient for the consumer. We have this detail listed on the merchandise bottles, email confirmations sent directly to the customer email address provided on their account, the invoices sent with shipment and the product website. After reviewing the customer account; we have issued the customer the following refunds in the interest of amicable resolution: 10/11/2016 - Refunded - $29.97 Trans-ID: 13026123 Refunds are made to the source of the original payment, and processing generally takes 7 to 10 business days. The subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelled. We hope this will satisfy the customer's concerns as well abide by our policies. Our interest in resolution is genuine. Please contact us at [redacted] to contact us directly. Regards,
[redacted]