International Perfect Trading Co

Initial Business Response /* (1000, 5, 2015/06/21) */
The containers are released by oceanic lines and it is not dependent on our companyWe are sorry for the delay and inconvenience it ha causedThe reason for the delay is that we have changed service contract with our partner company in ***
Mr *** is obliged only to pay the fees for customs clearance and not for any charges resulting from the delay

We sincerely apologize for the delayOur company has been going through serious structural changes and financial hardship situation related with thisWe will refund client's overpaid money within days

Initial Business Response /* (1000, 5, 2015/09/14) */
The container with the mentioned package (# XXXXXXXX) inside has been going through the custom clearance process and currently is in the possession of custom agencyWe sincerely apologize for the delay; it is not under our controlThe package
will be delivered within week after releasing the container from the agency
Initial Consumer Rebuttal /* (3000, 7, 2015/09/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The business does not address the delay at allIt is now September 25th which is 1/months after mailing the package and still no definite date on the deliveryTypical package should be delivered within months
Final Consumer Response /* (4200, 18, 2015/10/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I appreciate the apology and the responseUnfortunately it is now 10/22/and the package has still not been deliveredPlease deliver the package "as soon as possible"It has now been over months since the package was mailed with International Perfect Trading
Final Business Response /* (4000, 20, 2015/10/27) */
Due to long delay of the delivery we have refunded the fee which costumer had paid for sending the packageThe check for this amount was mailed to the costumer on 10/16/Regardless, we are assured by *** *** the package will be finally delivered by the end of this week, 10/31/One more time, we apologize for this incident

Initial Business Response /* (1000, 6, 2015/10/11) */
International Perfect Trading Corporation has no influence on how much time the container is detained by the customs office. Each costumer is informed on the costs associated with custom clearance in Poland, charged by the customs agency "Cargo...

Prestige" and is responsible for them. Clients should not be charged for accrued costs of detention and demurrage. Those unjustly accrued fees if any, paid by our costumers are refunded within 2 months. Please contact our main office.
Initial Consumer Rebuttal /* (3000, 8, 2015/10/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Couple weeks ago I called Baltic auto shipping its a company that's ships the containers over sea they told me that international perfect trading never paid for the container that's why they didn't let the company in poland to open the container. I know a lot of people with the same proplem. The owner of international perfect trading been doing it for sever months now. Everyone who wants to get thir cars or any other property they have to pay for the storage there is not other option. We paid over $4000 to get the car back. The owner been lying the whole time trying to blame everyone else and in a reality it's his fault.