International Point of Sale Reviews (1)
International Point of Sale Rating
Description: Computers Hardware, Software & Services
Address: 519 Burlington Street, Paramus, New Jersey, United States, 07652
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Review: PURCHASED THIS POINT OF SALE SOFTWARE THROUGH CUSTOMER SERVICE. IT HAS SOME SERIOUS END OF DAY REPORTING ISSUES. IT WAS BROUGHT TO THEIR TECH SUPPORT ATTENTION
VIA EMAILS AND PHONE. TECH SUPPORT WAS RELUCTANT TO FIX THE BUG IN THE SYSTEM AND THEY ASKED FOR ADDTIONAL COST TO FIX THE BUG IN THE SOFTWARE. ADDITIONAL COST TO FIX THE BUG WAS 10 (TEN) TIMES THE COST OF SOFTWARE ITSELF. I ASKED FOR THE REFUND AND THEY ONLY OFFERED ME THE PARTIAL REFUND. THEY WANTED TO CHARGE FOR TECH SUPPORT WHICH IS INCLUDED WITH SOFTWARE TILL 30 DAYS. I AM WELL WITHIN 30 DAYS SO THERE WAS NO QUESTION OF PAYING FOR TECH SUPPORT.
THEY HAVE MADE SOFTWARE WITH MANY BUGS AND LOOKING FOR WAYS TO CHARGE CUSTOMER EXTRA MONEY TO HAVE THEIR SOFTWARE RUN PORPERLY. THIS IS FRAUD.Desired Settlement: NEED TOTAL REFUND ON THE SOFTWARE, NOT PARTIAL