International Virtual e-Hospital Foundation

In Mr***s complaint he stated that this was the 3rd time that we had left something at his doorHowever, this was the first and only time that we went to his propertyWe understand that there are many people in our industry who send letters, flyers, and / or door hangers, but this was the first time that we visited his propertyMr [redacted] notified our office regarding this complaint prior to filing a complaint with the Revdex.comWe notified him (the day of his complaint) that we would add him to a list in our office of properties that we will not visit or contact againBut apparently he still felt the need to file a complaint with the Revdex.comBeyond our office notifying him that we will never be back to his property, I'm not sure what else he would be looking forBut again, this was the first and only time that anybody from our office went to his property

Attached is the email correspondence between myself and Karina I did not get a response to either of these emails I sent her.With specific regards to the complaint; I don’t know how he wants it resolved His issue was a flyer left at his door with a no solicitation sign postedI notified him (And Karina) that since opening my doors, I have given very specific instructions to my flyer distribution company that they are not to drop flyers off at any doors with a no solicitation signThis was done by them and it was a mistake I spoke with the owner of the company and he is aware that if this happens again, I will be using a different companyI believe he also fired the person who was delivering flyers in this area Again, I’m not sure what MrRoth wants me to do - I apologized, I explained the situation being the flyer companies error, and that is really all that I can do.I have never had a single complaint similar to this, or any for that matter We drop nearly 60,flyers per month and this is the only time I have heard of a flyer being left at a door with a no solicitation sign So we are very aware and respectful of peoples wishes.Please let me know your thoughts and how we can best proceed.Thanks,Kyle W***

June 17, Attention Revdex.com Complaint No*** Regarding: Solicitation by Buying AZ Homes This letter is justification for the complaint submitted to the Revdex.com (Revdex.com) regarding the unsolicited door hanger placed on my residence when a no solicitation sign was posted in a conscious location next to the main entrance on or about May 27, When the door hanger was received, a voice mail was sent to the business stating that the solicitation was unwelcomed especially in the presence of the no solicitation signThe business which was advertised on the door hanger made no attempt to retrieve the door hanger and continued to deny that one was provided since the company used, per the business being advertised, does not distribute to houses with no solicitation signsIn light of receive the door hanger, and after a careful review and acknowledgement the company verified itself as complying with Revdex.com, a complaint was filed since the advertisement was not requested and specifically unwanted as a cold call Regards, *** ***

This person was never a customer to our company I use a professional flyer service to deliver all of my marketing materials and they have a strict policy of NEVER leaving flyers on homes with a no soliciting sign I called that company this morning and they verified that they skip
over homes where a sign is available I have attached a picture of the front of his property You can see that his property has entry doors in the front of his house It could very well be that he had a sign on one of the doors in his carport, but the flyer service ONLY uses front doors

In Mr. [redacted]s complaint he stated that this was the 3rd time that we had left something at his door. However, this was the first and only time that we went to his property. We understand that there are many people in our industry who send letters, flyers, and / or door hangers, but this was the first...

time that we visited his property. Mr. [redacted] notified our office regarding this complaint prior to filing a complaint with the Revdex.com. We notified him (the day of his complaint) that we would add him to a list in our office of properties that we will not visit or contact again. But apparently he still felt the need to file a complaint with the Revdex.com. Beyond our office notifying him that we will never be back to his property, I'm not sure what else he would be looking for. But again, this was the first and only time that anybody from our office went to his property.