International Wine Accessories

We apologize if the wrong item and/or missing items were sent We will send return shipping labels, and upon receipt / inspection of the returned items, we will determine next steps/issue refund

Complaint: [redacted]I am rejecting this response because: I do not want to close this investigation until I have received a refund. That has not yet happened.  Thank you for your help.Sincerely,[redacted]

We apologize if the wrong item and/or missing items were sent.  We will send return shipping labels, and upon receipt / inspection of the returned items, we will determine next steps/issue refund.

A Fedex return label was sent (at our expense) to the customer for her return.  The items are currently in transit - tracking #[redacted].  Once received, we will inspect them to assess the validity of her complaint and quickly get back to the customer with a resolution.