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InterServer Inc.

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InterServer Inc. Reviews (9)

Response: Affiliate terms of service: [redacted] Webmasters / Multiple Accounts - We do not allow you to refer yourself. - Webmasters should not refer their customers. - If you come in contact with an account that is referred. It will automatically fail. [redacted] InterServer has to right to deny any commissions we feel are suspicious. Please only send us quality referrals. [redacted]

I cannot change our policy for him. If he is a web master, church or school. The same rules will still apply. I have no way to verify that he is a teacher or a bunch of students scamming our affiliate system. Therefore I cannot make exceptions to special cases. Honestly he does not need to profit off his kids. I’m sure he is getting paid to teach. I doubt his school would be ok with him profiting at the students expense. And I am sure the students would be pretty upset if they found out the teacher is profiting off something they paid for. We are big supporters of schools and nonprofits. In fact we offer free student web hosting for 1 year. [redacted] and completely free nonprofit hosting for life. [redacted] We always do the right thing by our clients.

Hello, i have found your ticket about the virus complaint. I have reopened it for further investigation. The issue will be fixed shortly.

Complaint: [redacted]
I am rejecting this response because:
I have given them referrals and am not getting paid for them.  They are the ones scamming me.  I can prove we are a school.  Our IP at the school is [redacted].  If you look that up here:[redacted]You'll see that IP is owned and ran by the [redacted] which is a school that I work for.  I've also included a screenshot of it as well.And I'm pretty surprised that Interserver would call my moral/ethics into questions on this.  That's pretty insulting.  I let all my students know upfront that they have a choice.  I don't require them to go with Interserver.  I give them all the pros/cons of paid hosting and all of the pros/cons of the free host I recommend which is [redacted]  So I don't force them, it's their choice, and if they decide to go with Intersrever, I was the source of the referral so I should get reimbursed for it.  I'm not here to get rich off of it, I just want Interserver to do the right thing and pay out the referral bonus.  And if we want to talk about shady business practices this is the first time I'm hearing about the free year of hosting for students and this is definitely not the first time I've been in contact with Interserver.  So I can't drop this complaint since I've brought Interserver a lot of business but from now on I'll be telling my students about the free year, because even though Interserver is suggesting I'm this horrible person who's trying to profit off something at their "expense" (what expense?  Them learning web development?), I'm going to tell them about the free hosting because it is what's best for them.  So I don't wish to drop this complaint because it's a scam that they've rejected all the sign ups I've brought them, but I will be moving forward with telling my students about the free hosting because that's a great benefit to them.  [redacted]

Complaint: [redacted]
I am rejecting this response because:
my site is up but its not the way it was my whole design is messed up and layout and missing content and brought back old viruses
Regards,
[redacted]

A backup from Dec 25th has been restored as of 2am today.

Please respond to the support ticket so we csn help further.

Complaint: [redacted]
I am rejecting this response because:They haven't addressed their unethical business practice here.  They claim to pay for referrals made but because they don't happen in their own specific way, they don't give out the bonus.  It's not right.  They aren't budging, neither am I.
Regards,
[redacted]

Business Response to a Complaint Complaint ID#: [redacted] Company Name: InterServer Company Contact: Michael L Company Phone: [redacted] Company Email: [redacted] Person Who Sent the Complaint: [redacted] Staff Member: [redacted] ...

Response: hi, I apologize for the misunderstanding about our affiliate program. We take every measure possible to make sure affiliates do not refer themselves. All sales came from the same IP address therefor they have all failed. Every hosting company that runs an affiliate program operates the exact same way. On our affiliate terms page we have this clearly stated. Webmasters / Multiple Accounts - We do not allow you to refer yourself. - Webmasters should not refer their customers. - If you come in contact with an account that is referred. It will automatically fail.

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