Interstate Best Moving, LLC

This company held my furniture/valuable antiques,
stole my mattresses for my bed(I had to sleep on the floor for weeks)! The owner is *** *** He is the most rude, hateful and unprofessional human I have EVER met in my life! I have stage cancer in my bones, as I was inquiring where my delivery was, I was pushed around, threatened and ripped off by this company I listed boxes on my inventory list and I received so I will try my best to find out who the owners of the extra boxes and shipped them to them
My antiques were damaged! I have pictures of the driver and the co-driver nailing an antique piece back together! They scratched my hardwood floors Several items in my boxes we broken (they were packed appropriately and marked fragile! The driver gave me a claim for loss and damage but didn’t sign it so that just proves that this company is unworthy of having license to do businessSo, I have a form that is useless because
he handed it to me and left They o

Interstate Best Movers (IBM) were contracted for my move at an estimate of $2700, but upon arrival wanted $however, I would not sign the contract until they honored the $amount After hours of negotiations, IBM agreed because they could not provide any documentation for the price increase We signed for $and I began to document the move with pictures and double check inventory lists, since we actually had less inventory than the original estimate
Upon delivery, IBM held our furniture hostage until we paid an additional $but they could not supply any documentation for the price increase Additionally, it went completely against the "NEW VISUAL BINDING ESTIMATE" (as stated on the INTERSTATE REVISED WRITTEN ESTIMATE, contract) agreed upon and signed by me and the Carrier at pick up This matters because on the Bill of Lading and Order for Service the 'Notice of Maximum amount due upon delivery' section expressly states that the maximum amount we'd owe will

I bought full coverage insurance from this company for the possessions they were hired to moveMy TV arrived broken and one box was missing and never delivered to meThe box contained my BSBA diploma inside of a Washington University frame
When I spoke with an employee at the company about my lost items (the diploma and frame), he told me a claim could not be processed unless I provided an original receipt or bank statement proving how much I paid for the frameThe frame was a gift from my sister six years ago, so I don't have either of these thingsHowever, nowhere in my insurance agreement does it say that I have to prove what was paidI told them that I could prove its value, as it is sold through the university bookstoreThey also told me that they cannot do anything about the diploma, since the insurance doesn't cover documentsAgain, this is not stated on the insurance agreementIdeally, I would like them to pay the cost of having the diploma reprinted
The TV tha