Interstate Glass replaced the windshield on my 42" RVThe glass was shipped from Indiana to their store I told them several times to be sure the air is up in the coach before moving it For those that do not know anything about air ride RVs, they ride on air If the air is not filled enough, the tires do not clear the fenders and steel frame under the fenders There are front and rear gauges in the dashboard that record the pressure letting the driver know when it is safe to move "we know all about them" said the owner Bruce, "we do these rigs all the time" Well they don't know anything about these big rigs They tore up the fender fiberglass Bruce was called outdoors to see the damage and admitted to it and had it repaired Once the rig's front end was raised in the air with the stabilizer gear, the wheels could be turned outward which I did about weeks later This is when I discovered the rubber torn off the tire, I called Bruce to tell him about the tire Then it became interesting and expensive for me Bruce now denied he had done the body damage and that I made the whole thing up Driving the RV home on a rainy day shortly after this incident, rain water was leaking inside the coach Again I called Bruce He offered to come by and caulk it with silicone After he offered this fix, I climbed up a 6' step ladder to inspect the installationThe entire windshield is caulked with silicone and looks terrible So I called my insurance company, sent them pictures of the install which they forwarded to the supplier in Indiana I received a call from [redacted] at [redacted] After reviewing the pictures I sent, [redacted] called to inform me that silicone should never be used on windshield installations She also said that her company is sending a new windshield to a different local installer for a new install I am thankful for [redacted] and my insurance company, my insurance agent, [redacted] at [redacted] Stay away from Interstate Glass is my advice!
Interstate Glass replaced the windshield on my 42" RVThe glass was shipped from Indiana to their store I told them several times to be sure the air is up in the coach before moving it For those that do not know anything about air ride RVs, they ride on air If the air is not filled enough, the tires do not clear the fenders and steel frame under the fenders There are front and rear gauges in the dashboard that record the pressure letting the driver know when it is safe to move "we know all about them" said the owner Bruce, "we do these rigs all the time" Well they don't know anything about these big rigs They tore up the fender fiberglass Bruce was called outdoors to see the damage and admitted to it and had it repaired Once the rig's front end was raised in the air with the stabilizer gear, the wheels could be turned outward which I did about weeks later This is when I discovered the rubber torn off the tire, I called Bruce to tell him about the tire Then it became interesting and expensive for me Bruce now denied he had done the body damage and that I made the whole thing up Driving the RV home on a rainy day shortly after this incident, rain water was leaking inside the coach Again I called Bruce He offered to come by and caulk it with silicone After he offered this fix, I climbed up a 6' step ladder to inspect the installationThe entire windshield is caulked with silicone and looks terrible So I called my insurance company, sent them pictures of the install which they forwarded to the supplier in Indiana I received a call from [redacted] at [redacted] After reviewing the pictures I sent, [redacted] called to inform me that silicone should never be used on windshield installations She also said that her company is sending a new windshield to a different local installer for a new install I am thankful for [redacted] and my insurance company, my insurance agent, [redacted] at [redacted] Stay away from Interstate Glass is my advice!