Interstate National Dealer Services

Very shady warranty companyWill try many ways to not pay claimsThen we you ask for a refund they make you jump through hoopsLosers

I was very disappointed with my first experience to submit a claimWebsite indicates "No other company handles claims faster or more efficientlyWe authorize thousands claims in an average of ten (10) minutes or lessOur average time on hold is under three (3) minute and you'll never get a busy signal when calling." However, our Honda technician waited for a representative for minutes and then was on the phone for over minutesHe characterized Warranty Direct as "a nightmare" and "terrible." When "failure" repairs were denied by Warranty Direct, he asked "what do you cover?" He was told by Warranty Direct that they will cover the use of only the "cheapest available" parts, even if they are generic and not OEM, despite the fact that a sample contract from Warranty Direct says "like kind and quality" replacement partsIn fact, I've been paying Warranty Direct for months - never got my official contract or member numberThe payment company, however, gave me my member number when our credit card number had to be updated in their systemWarranty Direct only reimbursed $for one day of a rental vehicle, even though the sample contract says $35/day for each day of required service (which was days in this instance)This was a terrible experience, and I want out of my contractOver $in repairs, Warranty Direct covered approximately $