Initial Business Response /* (1000, 12, 2016/11/07) */
Mr.[redacted] has his information wrong ,the job was inspected on 6/30/16 when it passed the service approval sticker was on the meter the entire time .City of springfield failed to enter the approval in the system so it showed not inspected.The...
owner was told this numerous times as well as the contractor.Our end of the job was completed since june but the communication between city utilities and the city of springfield was the issue.As for us finishing up the work is called a Trim out which is done after the Contractor to finish paint,drywall ect so that we can finish our job but until they do there part there is nothing Affordable Electric can do.Mr.[redacted] failed to mention that he had been textin the wrong phone number and that is the reason for not reaching us,We always answer phone calls .This whole situation has nothing to do with Affordable Electric as our job was completed and passed inspection.
Initial Consumer Rebuttal /* (3000, 14, 2016/11/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Contractor has met with the city and cleared up the mess and completed the repairs that City Utilities has been requesting for past 90 days. It appears as though contractor is trying to make good on the job but refuses to accept any responsibility and blames everyone else.
Contractor only reached out to me on a "New Number" after this complaint along with a complaint to the City of Springfield; I have several texts with contractor from a previous number and had no other number for him. This contractor knew the site had no power the whole time and work needed to be completed on his end.
Contractor brings up a service approval sticker placed on 6/30/16 from the city indicating in his words a passed inspection, however it was never cleared in the city system as being approved, in fact there were violations that needed to be cleared as it was reported to me by the city at the time of my complaint in October. The city never contacted me to tell me they made a mistake after 3-4 conversations with them but if contractor wishes me to verify with the city I would be happy to find out and see if it was in fact an error on the part of the city of Springfield and I would be happy to report the result to the Revdex.com.
This contractor knew we had NO POWER on site because there was more things that needed to be done than a magic "Sticker" sticker placed on a box making everything work and it was his responsibility and his alone to get power on to the site, that is what he is paid for "Electricity", His apprentice met with City utilities twice Once in July and again at the beginning of September where CU explained what needed to be done before the would place meters which was place a riser and label the meters holes so they match the 4 addresses which still wasn't completed. Contractor finally after power was on to give us some outlets so the men can work. He did good there.
This job is not complete and this contractor still has work to complete once the infill has happened, several outlets have yet to be installed and some wiring.
Contractor appears to be trying to resolve but is deflecting responsibility for what happened on anyone but his company.
Please keep case open until contractor has completed all work. I believe he will do the right thing and complete the job as agreed so long as the complaint remains open and under review. If requested I will contact the city for verification of contractor explanation of the city error and city utilities.
Final Consumer Response /* (4200, 30, 2016/12/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
If contractor is choosing to be deceptive to the Revdex.com on this complaint I have no issue dragging the city of Springfield and inspectors to the table with documentation of contractors failed inspection and massive delay on contractors response, contractor did not even come back to the site until this complaint and the city chased him down. I also have contacts at City Utilities who made several attempts to get contractor to finish items so power could be hooked up to the building.
Contract still has work to do on the site that he has been paid for and not completed. The building work was delayed because of no power on site which contractor was paid to have working.
This is getting ridiculous [redacted]!
Final Business Response /* (4000, 28, 2016/12/07) */
We finished all work that could be done back in june,now I don't know what he's getting at as far as unfinished. His contractor is the one who has not finished his end of the job which has went on for almost 6 months and they still have yet to complete the job so any other trade can finish . The entire mix up was between city inspector and city utilities on why power was not turned on which The owner and contractor were both aware of this during the confusion,somehow we got the blame From the owner I'm guessing due to the fact that it was easier than going after the city.
Initial Business Response /* (1000, 12, 2016/11/07) */
Mr.[redacted] has his information wrong ,the job was inspected on 6/30/16 when it passed the service approval sticker was on the meter the entire time .City of springfield failed to enter the approval in the system so it showed not inspected.The...
owner was told this numerous times as well as the contractor.Our end of the job was completed since june but the communication between city utilities and the city of springfield was the issue.As for us finishing up the work is called a Trim out which is done after the Contractor to finish paint,drywall ect so that we can finish our job but until they do there part there is nothing Affordable Electric can do.Mr.[redacted] failed to mention that he had been textin the wrong phone number and that is the reason for not reaching us,We always answer phone calls .This whole situation has nothing to do with Affordable Electric as our job was completed and passed inspection.
Initial Consumer Rebuttal /* (3000, 14, 2016/11/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Contractor has met with the city and cleared up the mess and completed the repairs that City Utilities has been requesting for past 90 days. It appears as though contractor is trying to make good on the job but refuses to accept any responsibility and blames everyone else.
Contractor only reached out to me on a "New Number" after this complaint along with a complaint to the City of Springfield; I have several texts with contractor from a previous number and had no other number for him. This contractor knew the site had no power the whole time and work needed to be completed on his end.
Contractor brings up a service approval sticker placed on 6/30/16 from the city indicating in his words a passed inspection, however it was never cleared in the city system as being approved, in fact there were violations that needed to be cleared as it was reported to me by the city at the time of my complaint in October. The city never contacted me to tell me they made a mistake after 3-4 conversations with them but if contractor wishes me to verify with the city I would be happy to find out and see if it was in fact an error on the part of the city of Springfield and I would be happy to report the result to the Revdex.com.
This contractor knew we had NO POWER on site because there was more things that needed to be done than a magic "Sticker" sticker placed on a box making everything work and it was his responsibility and his alone to get power on to the site, that is what he is paid for "Electricity", His apprentice met with City utilities twice Once in July and again at the beginning of September where CU explained what needed to be done before the would place meters which was place a riser and label the meters holes so they match the 4 addresses which still wasn't completed. Contractor finally after power was on to give us some outlets so the men can work. He did good there.
This job is not complete and this contractor still has work to complete once the infill has happened, several outlets have yet to be installed and some wiring.
Contractor appears to be trying to resolve but is deflecting responsibility for what happened on anyone but his company.
Please keep case open until contractor has completed all work. I believe he will do the right thing and complete the job as agreed so long as the complaint remains open and under review. If requested I will contact the city for verification of contractor explanation of the city error and city utilities.
Final Consumer Response /* (4200, 30, 2016/12/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
If contractor is choosing to be deceptive to the Revdex.com on this complaint I have no issue dragging the city of Springfield and inspectors to the table with documentation of contractors failed inspection and massive delay on contractors response, contractor did not even come back to the site until this complaint and the city chased him down. I also have contacts at City Utilities who made several attempts to get contractor to finish items so power could be hooked up to the building.
Contract still has work to do on the site that he has been paid for and not completed. The building work was delayed because of no power on site which contractor was paid to have working.
This is getting ridiculous [redacted]!
Final Business Response /* (4000, 28, 2016/12/07) */
We finished all work that could be done back in june,now I don't know what he's getting at as far as unfinished. His contractor is the one who has not finished his end of the job which has went on for almost 6 months and they still have yet to complete the job so any other trade can finish . The entire mix up was between city inspector and city utilities on why power was not turned on which The owner and contractor were both aware of this during the confusion,somehow we got the blame From the owner I'm guessing due to the fact that it was easier than going after the city.