Intertech Digital Entertainment

After speaking to our installing technician in regards to the alleged damage we determined that the damage occurred not due to negligence on his behalf but due to actions made by the customerOur technician stated that he asked the customer if it would be possible for them to move their car so he would be able to carry the ladder safely without any risk of hitting the parked vehicleIt was at this point in time where the customer volunteered to help our technician carry the ladder instead of moving their vehicleOur technician was carrying the front end of the ladder and the customer was carrying the back end of the ladder and it was at this time which the back end, being carried by the customer, struck their parked vehicleThe claim is being denied because of this; our technician asked the customer if it would be possible for them to move their vehicle so it was no longer an obstacle for him to navigate in carrying his ladder but instead of obliging this request the customer instead volunteered to help him carry the ladder and the end in which the customer was responsible for was the one that struck the vehicleHad the customer not created the environment in which the damage occurred there would not have been an opportunity for the ladder to graze the car; the entire environment in which the damage occurred was a byproduct of the customers’ behavior with no negligence on our technicians’ behalf