Sign in

Investment Automotive Group & Leasing LLC

Sharing is caring! Have something to share about Investment Automotive Group & Leasing LLC? Use RevDex to write a review
Reviews Investment Automotive Group & Leasing LLC

Investment Automotive Group & Leasing LLC Reviews (2)

Here are the facts as they pertain to this transaction: The customers purchased the vehicle on 6/7/ The vehicle was a with 154,miles The vehicle was also highly modified with regards to lift kit, tires, wheels, etc The vehicle was sent to multiple independent shops with a checklist to perform and did pass as well as passing a State of Utah required safety inspection After test driving the vehicle and checking it over, the customers decided to purchase the truck The customers signed an "as is no warranty" buyers guide as well a "we owe" document which specified AGAIN that the vehicle was sold "as is" with the exception that the Dealership agreed to repair or replace the speakers that were operating incorrectly which was completed As the Dealership is located in Box Elder County, we DO NOT emissions test ANY vehicles As such the customers are required to sign an emissions waiver that is required to be turned in to the State with the registrationThe customers were informed of the emissions compliance issue and signed the emissions waiver In Weber County did not require diesel emissions testing In early 2017, Weber County adopted a diesel emissions program Having no way to know which counties will or will not require testing, and not knowing whether vehicles will pass emissions or not as it is not required, the Dealership has ALL customers sign the aforementioned emissions waiver After the sale, the customers complained of a driveline issue and a couple small repairs which the Dealership in the interest of Goodwill performed at no cost to the customer This invoice was completed and paid on 6/21/ In conclusion, part of a purchase of a vehicle that is years old with 154,miles will definitely include some maintenance items and repairs, many of which are listed on the "as is no warranty" document the customer signed The Dealership feels that although we are concerned about customer satisfaction, everything was done above board and with the best information possible at hand at the time of purchase After a few calls to the Dealership with an EXTREMELY unprofessional tone and attitude towards the transaction and staff in general, the Dealership will not be providing any additional assistance or customer "goodwill" As always, we are more than happy to provide any services required at our internal rate, as well as being willing to have the customer trade the vehicle back in for something more suitable if they so desire Any questions, please don't hesitate to contact us Any further contact from the customer will be required to be done in a professional manner or will not be tolerated Thanks again Justin M [redacted] General ManagerInvestment Auto Group Brigham City(435)-695-

Here are the facts as they pertain to this transaction:     The customers purchased the vehicle on 6/7/2016.  The vehicle was a 2004 with 154,000 miles.  The vehicle was also highly modified with regards to lift kit, tires, wheels, etc.  The vehicle was sent to...

multiple independent shops with a checklist to perform and did pass as well as passing a State of Utah required safety inspection.  After test driving the vehicle and checking it over, the customers decided to purchase the truck The customers signed an "as is no warranty" buyers guide as well a "we owe" document which specified AGAIN that the vehicle was sold "as is" with the exception that the Dealership agreed to repair or replace the speakers that were operating incorrectly which was completed.  As the Dealership is located in Box Elder County, we DO NOT emissions test ANY vehicles.  As such the customers are required to sign an emissions waiver that is required to be turned in to the State with the registration. The customers were informed of the emissions compliance issue and signed the emissions waiver.  In 2016 Weber County did not require diesel emissions testing.  In early 2017, Weber County adopted a diesel emissions program.  Having no way to know which counties will or will not require testing, and not knowing whether vehicles will pass emissions or not as it is not required, the Dealership has ALL customers sign the aforementioned emissions waiver.  After the sale, the customers complained of a driveline issue and a couple small repairs which the Dealership in the interest of Goodwill performed at no cost to the customer.  This invoice was completed and paid on 6/21/2017.       In conclusion, part of a purchase of a vehicle that is 12 years old with 154,000 miles will definitely include some maintenance items and repairs, many of which are listed on the "as is no warranty" document the customer signed.  The Dealership feels that although we are concerned about customer satisfaction, everything was done above board and with the best information possible at hand at the time of purchase.  After a few calls to the Dealership with an EXTREMELY unprofessional tone and attitude towards the transaction and staff in general, the Dealership will not be providing any additional assistance or customer "goodwill".  As always, we are more than happy to provide any services required at our internal rate, as well as being willing to have the customer trade the vehicle back in for something more suitable if they so desire.  Any questions, please don't hesitate to contact us.  Any further contact from the customer will be required to be done in a professional manner or will not be tolerated.  Thanks again  Justin M[redacted]General ManagerInvestment Auto Group Brigham City(435)-695-2277

Check fields!

Write a review of Investment Automotive Group & Leasing LLC

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Investment Automotive Group & Leasing LLC Rating

Overall satisfaction rating

Address: 82 N Main St, Centerville, Utah, United States, 84014-1831

Phone:

Show more...

Web:

This website was reported to be associated with Investment Automotive Group & Leasing LLC.



Add contact information for Investment Automotive Group & Leasing LLC

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated