MY family and I were very excited to move into Island Shores, When we were shown the place it seemed to be nice, a decent price and pretty quiet neighborhoodI have currently lived here almost months, I can not say that I have enjoyed one month yetUpon move in, I was asked to write a list of what was wrong in my apartment, CLEARLY after about 40+ things being wrong with it, the apartment was not ready to have a new tenant in it, but we were still given the keys and moved in with promises that they would have everything fixedNot a single thing has been fixed to this current dayYou can submit a million work orders, talk to the office, speak to management and not a single thing will be done to help fix issues in your apartmentI would NOT and will NOT recommend Island Shores to anyone! If you are looking to rent an apartmentI advise you to look else were and stay clear of whoever over sees Island Shores & Water way village
MY family and I were very excited to move into Island Shores, When we were shown the place it seemed to be nice, a decent price and pretty quiet neighborhood. I have currently lived here almost 10 months, I can not say that I have enjoyed one month yet. Upon move in, I was asked to write a list of what was wrong in my apartment, CLEARLY after about 40+ things being wrong with it, the apartment was not ready to have a new tenant in it, but we were still given the keys and moved in with promises that they would have everything fixed. Not a single thing has been fixed to this current day. You can submit a million work orders, talk to the office, speak to management and not a single thing will be done to help fix issues in your apartment. I would NOT and will NOT recommend Island Shores to anyone! If you are looking to rent an apartment... I advise you to look else were and stay clear of whoever over sees Island Shores & Water way village.
The office staff at Island Shores are ratchet and so are the run down apartments. They've done surface renovating but that means nothing when appliances are old and frequently breaking. I moved in just under a month ago. The day of move in (which starts at 4pm so you don't have time to catch all the broken things/issues before they all hastily leave), the dishwasher, dryer and ice maker were broken. Staff do not care, they don't even bother to check things in the apartments before having the next person move in. We moved in on a Friday and of course had to wait until Monday for someone to even see the service request and then wait until the next day for someone to stop by. Two more maintenance requests later, I gave up on the dryer which takes 2-3 runs for a load to dry with a burning smell. A little over a week after moving in, the A/C broke. That time, we were given a portable unit (which also stopped working) to use while we waited 3 days for someone to attempt to fix it. I guess their contracted technician decided to do a short term fix to get called back and earn extra money on it because under 2 weeks later, it stopped cooling again. We put the service request in early in the morning before the office opened, staff decided to wait to check it out until the next day. After a little tinkering by complex maintenance techs instead of their contracted A/C company, they said they fixed it. I gave it three hours to start cooling before I had to accept the horrible truth that it's still broken, everyone has gone home and it will likely be 4 days before anyone will try to fix it a third time. There are no ceiling fans in the units, they've completely blocked the ability to add any light fixtures/fans and I was told I'm not permitted to hire an A/C repair tech myself. I'm SOL and I can guarantee the staff at this complex and Investments Limited are lololololing at all the suckers living here. I'm not going to bother with extensive complaining about the extremely old dishwasher and oven, large burn mark on the bathroom counter or the horrible rusted, squeaking closet doors because anyone that wastes their time stopping by can easily see those themselves if they can convince the leasing agents to show them the actual unit they will rent. Also, beware of much, much higher than average security deposit requirement and be prepared for your lease to include a $150 redecorating fee from the deposit that is not verbally mentioned or included in initial paperwork, ever.
MY family and I were very excited to move into Island Shores, When we were shown the place it seemed to be nice, a decent price and pretty quiet neighborhoodI have currently lived here almost months, I can not say that I have enjoyed one month yetUpon move in, I was asked to write a list of what was wrong in my apartment, CLEARLY after about 40+ things being wrong with it, the apartment was not ready to have a new tenant in it, but we were still given the keys and moved in with promises that they would have everything fixedNot a single thing has been fixed to this current dayYou can submit a million work orders, talk to the office, speak to management and not a single thing will be done to help fix issues in your apartmentI would NOT and will NOT recommend Island Shores to anyone! If you are looking to rent an apartmentI advise you to look else were and stay clear of whoever over sees Island Shores & Water way village
MY family and I were very excited to move into Island Shores, When we were shown the place it seemed to be nice, a decent price and pretty quiet neighborhood. I have currently lived here almost 10 months, I can not say that I have enjoyed one month yet. Upon move in, I was asked to write a list of what was wrong in my apartment, CLEARLY after about 40+ things being wrong with it, the apartment was not ready to have a new tenant in it, but we were still given the keys and moved in with promises that they would have everything fixed. Not a single thing has been fixed to this current day. You can submit a million work orders, talk to the office, speak to management and not a single thing will be done to help fix issues in your apartment. I would NOT and will NOT recommend Island Shores to anyone! If you are looking to rent an apartment... I advise you to look else were and stay clear of whoever over sees Island Shores & Water way village.
The office staff at Island Shores are ratchet and so are the run down apartments. They've done surface renovating but that means nothing when appliances are old and frequently breaking. I moved in just under a month ago. The day of move in (which starts at 4pm so you don't have time to catch all the broken things/issues before they all hastily leave), the dishwasher, dryer and ice maker were broken. Staff do not care, they don't even bother to check things in the apartments before having the next person move in. We moved in on a Friday and of course had to wait until Monday for someone to even see the service request and then wait until the next day for someone to stop by. Two more maintenance requests later, I gave up on the dryer which takes 2-3 runs for a load to dry with a burning smell. A little over a week after moving in, the A/C broke. That time, we were given a portable unit (which also stopped working) to use while we waited 3 days for someone to attempt to fix it. I guess their contracted technician decided to do a short term fix to get called back and earn extra money on it because under 2 weeks later, it stopped cooling again. We put the service request in early in the morning before the office opened, staff decided to wait to check it out until the next day. After a little tinkering by complex maintenance techs instead of their contracted A/C company, they said they fixed it. I gave it three hours to start cooling before I had to accept the horrible truth that it's still broken, everyone has gone home and it will likely be 4 days before anyone will try to fix it a third time. There are no ceiling fans in the units, they've completely blocked the ability to add any light fixtures/fans and I was told I'm not permitted to hire an A/C repair tech myself. I'm SOL and I can guarantee the staff at this complex and Investments Limited are lololololing at all the suckers living here. I'm not going to bother with extensive complaining about the extremely old dishwasher and oven, large burn mark on the bathroom counter or the horrible rusted, squeaking closet doors because anyone that wastes their time stopping by can easily see those themselves if they can convince the leasing agents to show them the actual unit they will rent. Also, beware of much, much higher than average security deposit requirement and be prepared for your lease to include a $150 redecorating fee from the deposit that is not verbally mentioned or included in initial paperwork, ever.