Invisible Fence Brand of Greater Dallas Reviews (3)
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Invisible Fence Brand of Greater Dallas Rating
Address: 111 E University Dr STE 105-194, Denton, Texas, United States, 76209-2000
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Mr [redacted] contacted Ironstone regarding attending our Polynesia Dinner and informed us of his dissatisfaction with our entertainment and foodIn our conversation with Mr [redacted] we understood that even though he was unhappy with the evening, he did stay the whole evening and he did finish his mealNot at anytime during the Event did Mr [redacted] approach our staff and mention his dissatisfactionWe have not received any additional complaints regarding the entertainment nor the food, in fact many of our patrons are return guests for this showOur Event Manager felt that offering him compensation in the form of wine or a private tour and tasting would be sufficient because of the costs that Ironstone incurred for his meal and providing the entertainment that he stayed for; Mr [redacted] was still not satisfiedIronstone did in fact return Mr [redacted] ' call, and even though we felt that after our own internal investigation, that we did in fact provide quality entertainment and food, it was not something that Ironstone wanted to have as an outstanding issueThis matter has been resolved fully in favor of the attendee, Mr [redacted] , with a full refund
They finally refunded my moneyIt was $
Mr. [redacted] contacted Ironstone regarding attending our Polynesia Dinner and informed us of his dissatisfaction with our entertainment and food. In our conversation with Mr. [redacted] we understood that even though he was unhappy with the evening, he...
did stay the whole evening and he did finish his meal. Not at anytime during the Event did Mr. [redacted] approach our staff and mention his dissatisfaction. We have not received any additional complaints regarding the entertainment nor the food, in fact many of our patrons are return guests for this show. Our Event Manager felt that offering him compensation in the form of wine or a private tour and tasting would be sufficient because of the costs that Ironstone incurred for his meal and providing the entertainment that he stayed for; Mr. [redacted] was still not satisfied. Ironstone did in fact return Mr. [redacted]' call, and even though we felt that after our own internal investigation, that we did in fact provide quality entertainment and food, it was not something that Ironstone wanted to have as an outstanding issue. This matter has been resolved fully in favor of the attendee, Mr. [redacted], with a full refund.